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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
James M.
4 out of 5
1/29/2022
It was actually Aaron and Edwin that helped me, I’m not sure who Amy is
Harry H.
4 out of 5
1/29/2022
Nice to be serviced. Go Team!
Mike R.
5 out of 5
1/29/2022
Great job Dean. Professional, responsive’ knowledgeable, friendly.
RAQUEL T.
5 out of 5
1/29/2022
Always great service at Longo!!!
Carrie W.
2 out of 5
1/29/2022
It took 2 hours to get routine service. There were people who came in after I did and left before I did. The service rep told me that there was a “hold up” in the service garage. I have brought several vehicles over the last several years and have never had to wait like I did today for routine service.
Patricia R.
5 out of 5
1/29/2022
Thanks!
Angela M.
5 out of 5
1/28/2022
Dean was great with communication; he even sent me pictures about the work that was completed! Easy check in process. Great customer service. Thank you, Dean!
Myrna B.
5 out of 5
1/28/2022
Always good customer service
Ronald P.
5 out of 5
1/28/2022
Great experience
SULTANALI P.
5 out of 5
1/28/2022
Longo Toyota Service Reps are the BEST, especially David, Manager. We Love Longo Toyota in Prosper TX Thank you ????
Carlos B.
4 out of 5
1/28/2022
Excellente
Daniel V.
5 out of 5
1/28/2022
Absolutely the best service provider. Provided we so much knowledge and insight and ensured I was well taken care of. Best experience I have had.
Kendria B.
5 out of 5
1/28/2022
Thank you so much ????
Craig P.
5 out of 5
1/28/2022
Doug was very helpful and considerate.
Bret K.
3 out of 5
1/28/2022
Everything was wonderful but why would you need to adjust my seat? You’re driving it 100 feet. Not the end of the world but super annoying.
John J.
4 out of 5
1/28/2022
I received an exceptional customer service from David and Doug! I trust them completely, and I know my truck will be fixed correctly. I will definitely recommend family, friends and coworkers. Thank you Drug and David!!! ????????
Jolene M.
5 out of 5
1/27/2022
Gage is very professional and provided all the information I needed on my service. The service was completed in a timely manner and I appreciate your service team for their great work. Thank you!
Dave M.
5 out of 5
1/27/2022
Very professional and helpful.
Dianne S.
5 out of 5
1/27/2022
Thank you for keeping me informed during the time I was there waiting!
Ammar A.
5 out of 5
1/27/2022
It was a very good services and easy to schedule my appointment and Mike was very intelligent with me

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