Valet was told not to wash my truck as I had just spent hours detailing it.. He agreed and said he would make a note for the service tech. When my truck was ready It had been washed. So when I got home I had to spend more time to clean the water spots off my truck. Probably not a big deal to most people but this truck is new to me and I am a detail person. David said next time I come in to see him and he would make sure to note any special instructions. Other than that my visit was very pleasant.
Always satisfied with service at Longo. Very professional and courteous. Clean showroom as well
Mr James was helpful, listened and was considerate of my vehicle and my time.
David always takes great care on servicing my Tundra!!
David was very professional and polite, and let me know when my car would be ready.
Thank you for being fast and thank you for amazing cast
David A and Team did a great job with servicing our car today. Customer service was outstanding which I appreciate and hold in high regard. I will be a repeat Customer with this level of service. Thank you!!!
Cisco is awesome and kept me updated throughout my service.
This young person was really good at his job. You should promote him. I called Mr. Pan to tell him how good the person was.
As usual, treated with utmost respect, kept updated on progress, vehicle cleaned upon delivery
Kudos
I responded earlier. I continue to receive great service from Longo. I truly appreciate that I’m always connected with the same service person, Doug. He’s aware of my concerns and makes sure he touches all the bases prior to my leaving the facility..
David took care of everything and kept me updated on the status.
I feel confident that our 4 Runner was well taken care of.
Francisco is so easy to work with...he’s the best!!!
Doug is the best with personal care in an ever increasing automated approach.
Always great customer service, consistent and personal. The only thing I’d bring to your attention is the girl who answered the call spoke so fast I couldn’t understand what she said.
David did a fine job like he always does ,takes care of me and let me know when my vehicles ready go !!!
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