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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Paul E.
4 out of 5
2/3/2021
Doug Ranger is great!
Bill G.
5 out of 5
2/3/2021
Thanks to all at Longo Toyota Prosper.
Alexia G.
4 out of 5
2/3/2021
I was completely satisfied with Doug. Unfortunately, I was not satisfied with the customer service for the scheduling piece. Caused inconvenience and provided me misinformation about my warranty.
Thad W.
5 out of 5
2/3/2021
Friendly and professional! Great service! Thanks
Meagan K.
5 out of 5
2/3/2021
Kenneth was great at keeping me informed and answering all of my questions. Awesome customer service!
Brian M.
5 out of 5
2/3/2021
Great service as usual great modern dealership
KARA K.
5 out of 5
2/3/2021
Always a pleasure
Kristy C.
5 out of 5
2/3/2021
Our service experience is always a positive one. We feel completely taken care of at Longo and will continue to do business there.
BRAD K.
5 out of 5
2/3/2021
Excellent. Thank you!
MELINDA P.
4 out of 5
2/3/2021
We have bought 4 cars from Longo and we have had amazing experiences with each one. We will continue to send our friends and family to you guys and we will buy our future cars from you as well.
DONALD P.
5 out of 5
2/3/2021
Quick service
Michelle C.
5 out of 5
2/3/2021
Awesome service! Fast and accurate, thank you! :)
Robin F.
5 out of 5
2/3/2021
David was great and I was so happy it didn’t take as long as I thought it would. David was friendly and helpful.
Justin M.
5 out of 5
2/1/2021
Weston was incredibly friendly and made sure this was an easy, painless experience for me! Even after this being the last of my “free” services, I’ll continue to come back simply for the quality of work and the wonderful customer service!
Peter F.
3 out of 5
1/31/2021
In general, good service. One question. Your representative recommended to replace another Toyota battery. I agreed. My last replacement Toyota battery was on Toyota Plano in 2015.. Based on prorate, I still had 25% value & did not get credit.
Daniel N.
5 out of 5
1/31/2021
Great employee
Vamsi V.
5 out of 5
1/31/2021
Doug made the process simple and comptetive.
Deborah M.
5 out of 5
1/31/2021
Thank you
Vishwa H.
5 out of 5
1/31/2021
Very professional and gentleman, great to work with him!
Carolyn H.
5 out of 5
1/31/2021
The service was done in a timely fashion.

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