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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Juli B.
4 out of 5
5/7/2021
Easy to make appointment. Polite professional friendly service.
Steven L.
5 out of 5
5/7/2021
Well done
Paul B.
4 out of 5
5/7/2021
Fast service, great value, will be back again!
Peter L.
4 out of 5
5/7/2021
He forgot to give me a copy of the tire estimate
Joni O.
4 out of 5
5/7/2021
I will let you know next service. We had a bit of a row. Service manager was involved bc quite frankly, Chase felt the situation cou3be better handled with manager. In the future, Chase should be able to answer customer questions on maintenance dashboard message and "wording". Ours said "oil change maintenance" @ 15,000. Tire alignment and only visual caliper. ("Penske truck accident" damage). And finally, color of oil per service manager. Ours was dark @ 16,500. Addressing guest concerns and train to defer to your superior when you can't answer questions. We all want to get an agreement and be "completely satisfied with recent ser experience".
BARBARA T.
5 out of 5
5/7/2021
Very good service
Jessica W.
4 out of 5
5/7/2021
The only thing is my interior smells like gas or oil was spilled inside.
Margi J.
4 out of 5
5/7/2021
David was very professional and I would be happy to have him as my service guy in the future.
Sridhar Reddy.
4 out of 5
5/6/2021
Service is still pending but Weston has been diligently following up & keeping me posted
ENDER Z.
4 out of 5
5/6/2021
?????????? ????very good ?????+
Denisha D.
2 out of 5
5/6/2021
Please make people aware of associated costs.
Raul R.
4 out of 5
5/6/2021
Great customer service provided by Weston Wallace. He answered all my questions
Pete C.
4 out of 5
5/6/2021
Our experience at Longo is always exceptional. Chase is professional, courteous and made my visit seamless.
Bernadette T.
4 out of 5
5/6/2021
Chase was friendly and took care of us quickly and efficiently.
Beatrice C.
5 out of 5
5/6/2021
Totally satisfied!
Vida Y.
5 out of 5
5/6/2021
Great service and helpful employees
Judy E.
4 out of 5
5/5/2021
He is excellent!
Rafael A.
5 out of 5
5/5/2021
Good job
James Y.
4 out of 5
5/5/2021
Team did a good job
Shalanda G.
2 out of 5
5/5/2021
My hood was open when I picked my car up. They were suppose to put my undercarriage cover back on and they did not.

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