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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7866 reviews 68%
4 star 2627 reviews 23%
3 star 253 reviews 2%
2 star 430 reviews 4%
1 star 352 reviews 3%
Review Us
Luis C.
5 out of 5
6/27/2021
Great service!
Cecilia O.
5 out of 5
6/27/2021
Weston wallace was very helpful. Great customer service.
Melissa L.
5 out of 5
6/27/2021
Everything was great, I will return for more business with you because your employees are so nice! Thanks
Andres M.
4 out of 5
6/27/2021
I appreciated the constant updates of the vehicle’s issues with the added photos which helped me understand better the degree of the specific problem. Doug was extremely helpful in coordinating the work done on my vehicle.
Donna L.
4 out of 5
6/26/2021
The service department went out of their way to meet my needs. This is why I prefer to drive 30 minutes to Longo than 5 minutes to Denton Toyota. Everyone at Longo makes you feel welcome. Huge thank you to Billy, Jace?, and Doug.
Mark O.
5 out of 5
6/26/2021
David provided excellent communication and transparency of services and costs.
Dong W.
5 out of 5
6/26/2021
Thank you, the service was really great
Bonnie O.
5 out of 5
6/26/2021
Weston was so nice and friendly and answered all my questions. Thank you so much.
Jackey B.
4 out of 5
6/26/2021
Chase is a class act. Professional Human Being that knows how to make people feel special without even trying. Great service.
David S.
5 out of 5
6/26/2021
Great service.
Ronald S.
5 out of 5
6/25/2021
Doug is the best at what he does for Toyota. His customer service skills are phenomenal! I’d hire him in a heartbeat, and we will continue to make sure you folks know how good Doug is and please know that’s why we continue to come to the Prosper location. I hope you folks know that you have a superstar working for you! Barb & Ron Smith
Maryanna B.
5 out of 5
6/25/2021
Will do. Very pleased with service provided by LONGO Toyota of PROSPER. Definitely plan to schedule my next vehicle service with LONGO Toyota of PROSPER. Manager was great, good listener and very attentive to my concerns about my vehicle.
James C.
5 out of 5
6/25/2021
Great service and looks out for the customer
Michael H.
5 out of 5
6/25/2021
Weston was very helpful with extra details on my car.
Gonzalo R.
5 out of 5
6/25/2021
The service was great and very helpful.
Lyndon P.
5 out of 5
6/25/2021
Overall the service was excellent! Thanks! Lyndon
David C.
5 out of 5
6/25/2021
Chase is awesome! Thank you!
George R.
5 out of 5
6/25/2021
Weston Wallace was knowledgeable and provided me excellent service. Thanks George
Josh C.
5 out of 5
6/25/2021
Excellent Service!!! As Always!!
Christopher P.
5 out of 5
6/25/2021
Chase was awesome

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