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Real Reviews From Verified Customers

Service Center Review Summary

5 star 716 reviews 61%
4 star 231 reviews 20%
3 star 40 reviews 3%
2 star 78 reviews 7%
1 star 101 reviews 9%
Review Us
Jennifer L.
2 out of 5
11/24/2017
I am extremely satisfied with Dylan, he was Great! However, it took the guys who serviced my Hummer H3, for oil, and tire alignment almost 3 hours to finish my vehicle. Because of this my I was late picking up my 3 year old.
Christian S.
5 out of 5
11/23/2017
Great personality and provided great service to me will be coming back
Kelli M.
5 out of 5
11/23/2017
Thanks Gabi for always taking care of me!
Jerry M.
5 out of 5
11/23/2017
Great job Johnny, Thanks
Minor C.
5 out of 5
11/23/2017
Outstanding customer service
William C.
5 out of 5
11/22/2017
I was extremely happy with the service & price! Thanks
William B.
1 out of 5
11/22/2017
You charged me for fixing a airbag sensor. The problem was never corrected then you wanted to charge me $274 saying it was something else.
Craig S.
1 out of 5
11/22/2017
I was the second person in line as you opened for service this morning and waiting 2-1/2 hours for an oil change when I finally got my car back the oil change light was still on very disappointed in the interaction
Scott A.
5 out of 5
11/21/2017
Johnny and the team in the shop always do a great job. My car is always well taken care of and they get the work done for me quickly.
Rosemary W.
4 out of 5
11/21/2017
Serra Chevrolet is great!
Lynn J.
5 out of 5
11/21/2017
Service was great, informative and friendly.
Glenda H.
5 out of 5
11/21/2017
Dylan is EXCELLENT! I will choose him as my service advisor EVERY TIME! He is pleasant, helpful and knowledgeable.
Franklin C.
5 out of 5
11/20/2017
Jonny is always nice and very helpful
Bernice S.
1 out of 5
11/19/2017
My car was there for 3 days and I didn't receive a call to confirm what the problem was with my vehicle, every time I called Johnny he never answered or returned my car, finally my husband just came and got my car without it being serviced I always bring my car here for oil changes but I guess if you're not sitting there waiting you are not a priority, this visit was very unprofessional and unsatisfactory
Mary D.
4 out of 5
11/19/2017
Great service but I’m not Mary but glad y’all could text me all day got me out of a lot of things lol. Guess marry got a new number cause I’m Kyle from Nissan right down the street from y’all
Seletha F.
5 out of 5
11/19/2017
Dylan will be one of the reasons why I come back. He was an absolute pleasure to work with! David was also cool!
Michael D.
5 out of 5
11/19/2017
n/a
Richard C.
2 out of 5
11/19/2017
Did not actually find the problem...simple excuse..no error codes Wait till it happens again.
Perdido B.
5 out of 5
11/18/2017
Excellent job.
Felix G.
1 out of 5
11/18/2017
When I picked up my vehicle my tire service light was on and it wasn't on when I dropped it off this morning. I would have left it there but I had to pick up my car and hurry to work. So I will be there for n the morning

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