Service Center

Real Reviews From Verified Customers

Mary B.
2 out of 5
12/28/2018
My service from Bill was great he’s always kind helpful and friendly . However, a reboot was done on my car and I I lost everything even my lights didn’t come back on . I feel these things should’ve all been reset before I drove off the property .
Antonio J.
5 out of 5
12/28/2018
Extremely satisfied with William. Excellent customer service and great attitude. He's an asset to the dealer!
Nan L.
4 out of 5
12/28/2018
Bill was great. When it came to paying the bill though the girl who assisted me had no personality at all. No hello, no thank you, no good bye. It was like I was putting her out as she was doing nothing!
Paul Erik.
5 out of 5
12/27/2018
I'm just glad that everything came together smoothly and Promptly in lue of the Christmas Holidays. Dan was very Professional.
Louis C.
5 out of 5
12/26/2018
Dan clearly communicated the process and also followed up with my extended warranty company. I appreciate his follow up.
Jim Lou.
5 out of 5
12/24/2018
Excellent service!! Have happy holidays!
Joseph T.
5 out of 5
12/23/2018
Dan is a professional, who shows it over and over again, with his concern and treatment of his customers.
Julie W.
5 out of 5
12/23/2018
Adrian and Jessica were awesome. Very helpful and had me in and out in a timely manner.
David R.
1 out of 5
12/22/2018
After the escape was ready, no body call me until I called first, turns out the escape had been ready at least 1 hr. Before I called. It’s called communication !!!!!! You don’t communicate you will loose business.
William P.
5 out of 5
12/21/2018
He helps me out evry time,my tuck is a computer on wheels he is great person you have at your facility.
Tracy S.
2 out of 5
12/21/2018
Over 3 hours for an oil change another customer over 4 hours for a tire change and we had appointments . Customer without appointment left an hour and half befor we did. Never got a text car was done , the employee at the service window had at least 6 completed files sitting while she was in sight setting up for pot luck. Seems customer service was second priority
Julie V.
5 out of 5
12/21/2018
Bill is very friendly and knowledgeable!
Gloria I.
5 out of 5
12/20/2018
I came in to get an oil change and received excellent service from William Sidener..he is an exceptional employee.
Pete B.
5 out of 5
12/20/2018
Thank you AV Ford team. Dan delivered as he quoted, I’m satisfied.
Dale V.
5 out of 5
12/20/2018
Adrian is always professional and efficient and a great compliment to Ford! Thank you!!
David M.
1 out of 5
12/19/2018
Your making the disabled and elderly stand out in the cold waiting for UBER pickup is cruel and mean. Your dealership just doesn't give a damn.
Will S.
5 out of 5
12/19/2018
Dan did a great job. He was very helpful and informative.
Alex L.
3 out of 5
12/19/2018
None
Lynn G.
5 out of 5
12/18/2018
Went in for an oil change and tire rotation; they took me right away and the charge was better than expected.Friendly and efficient staff. Thank you.
Jorge C.
5 out of 5
12/18/2018
Dan was very helpful nice guy

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