I will be back to get other necessary repairs done here. Customer service is treated as #1 priority and the prices are competitive to other reputable car repair shops in town, but I felt assured at Antelope Valley Ford/Lincoln that my car would be properly taken care of.
Dan did a wonderful job making sure everything was taken care of and I was quite happy
Great people! Who care about your consern and needs. Than you.
This visit was the second time Bill helped me with my car. Not only did he check me in andout if my appointment but he gave me insights about causes and prevention for future unnecessary maintenance work.
Since I am new to the new tech features of today's cars Bill shows me how certain things work in the car that I did not know existed.
Bill is an invaluable asset for customer service and it was not just me that I watched his customer service skills with doing my visit.
Service was right on time! Dan Digiovanni was so helpful, getting me warranty work I didn’t know I was entitled to. Couldn’t ask for better service!!! Thank you so much! A pleasure!!!
Bill is an absolutely “ super” service advisor. I put all my trust in his decision making. Thanks for everything
Larry
Had a brand new battery installed in my Ford Focus Ford mechanics didn't even bother cleaning terminals due to it wasn't in the price or I didn't pay for it!!! And then he told do it myself which is not a problem but Ford seems to be lazy
He did the best job possible working with poor quality Ford parts.
Dan was great helping me find a solution that was practical for my circumstances.
Really Great service!!!! , car issue was resolved within hours,Thank You!!!!!!
Service adviser was great. But cashier was very rude and not professional enough. Not planing to take my vehicle there anymore. Very bad experience
Dan was quick to help the dealership in servicing our car with two factory recalls!
The reasons I was not completely satisfied.is when I drop off my truck I was quoted for a service call the works the items of concern were fixed but when I read my paperwork throug I realized the service was never done.
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