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Real Reviews From Verified Customers

Service Center Review Summary

5 star 343 reviews 68%
4 star 68 reviews 14%
3 star 25 reviews 5%
2 star 21 reviews 4%
1 star 46 reviews 9%
Review Us
Hanif T.
5 out of 5
10/18/2017
I love Crowley service department all people friendly quick service great Tim stroker service manager love u man very help full tnx god bless u all
Edward M.
4 out of 5
10/18/2017
Tim stroker does and excellent job for me, He sure is a credit for Crowley auto group. I know I am Know I maybe prediced ,but this is absolutely A fact, besides being very professional .
Deborah F.
2 out of 5
10/18/2017
Was feeling unsafe since my jeep completely shut down while driving. No warnings. I'm told it's a defective battery in key fob yet there was not an alert or sign that it was low or problematic like it has in the past. Although he was pleasant and informative there was no apology that I could have been hurt. I didn't need to hear the technical explanation 3 times that the vide showed that plus I was charged 100.00 for diagnostic. I am a good customer and was just disappointed that I was basically ignored and that my safety wasn't a concern
Normand S.
1 out of 5
10/17/2017
Fast Lane service for oil change was over an hour. Totally ridiculous.
John M.
5 out of 5
10/17/2017
Very upbeat and friendly which is nice. Also, not pushy or overbearing like most car dealer employees are. She stuck to my needs and did not use her cell phone at all while we did business. That is not easy for kids her age to do. Take it from an employer of many people her age.
Paul J.
5 out of 5
10/17/2017
Yaritza was very pleasant and very helpful She seemed to do her job well
Nicholas C.
5 out of 5
10/16/2017
Awesome job as always!! Great group of people!!!
Jessica R.
4 out of 5
10/16/2017
The only thing that I had to fix from this oil change experience was the sticker for the oil Chang do had only 3000 miles when the vehicle can go 5000 now
Marguerite A.
5 out of 5
10/16/2017
Mark and his team are the BEST. Wouldn't think about going to anywhere besides Crowley!!
Martina M.
2 out of 5
10/16/2017
I did not think to ask on Saturday but I needed to get information on the tires I was sold as well as if any of my tires cold have been used as a spare before disposal. However, I did appreciate Rob keeping me informed every step of the way as he determined that I needed front and rear brakes as well as four tires. Instead of just free services it wound costing over $1300 and he helped me deal with the shock.
Daniel W.
3 out of 5
10/15/2017
The oil change intervals or off they scheduled it for 8000 miles instead of 3500 miles
Melina F.
5 out of 5
10/15/2017
Great service
Naomi D.
5 out of 5
10/14/2017
Glen was friendly honest and informative. Cant ask for better!
Jill G.
5 out of 5
10/14/2017
Glenn was a pleasure to work with. His efforts to get my car back on the road in a timely manner are greatly appreciated. His professional is the standard by which all should be measured.
Luis B.
5 out of 5
10/13/2017
Jim does a great job comunicating issues and providing feedback.
Roman O.
3 out of 5
10/12/2017
To much text messages!!!!!!!!!!!
Tina L.
5 out of 5
10/12/2017
Efficient and pleasant
William C.
5 out of 5
10/12/2017
This was without a doubt the best, easiest buying experience that I have ever had. I'm used to the negotiating/haggling process and this was so much better. Mark and Ed were extremely great to deal with.
Paul B.
5 out of 5
10/12/2017
Yaritza Nunez was Very helpful and knowledgeable, I was in and out in no time at all.
James K.
5 out of 5
10/12/2017
everything was handled in an efficient and professional manner

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