Frank was excellent and service was quick and thorough
Zach was excellent overall. However, I need the windshield sticker that tells me the mileage for my next service (the old sticker was left on instead). Could you mail it to me, or at least tell me the mileage? Thank you.
I bought my car at DHSubaru, so I was unable to get a military discount because I got a loyalty discount. But if I had bought my car someplace else, I could have got a military discount. I don't think that's right, just because I bought 2 cars from DHS, no military discount. If you have a military discount, it should apply to your loyal customers also. By the way, since 2004, I have bought 7 vehicles from **** Hannah dealers, I guess I'm too loyal so no military discount for me. I would appreciate a reply as to the reason behind this policy. As you can tell, I'm not real happy about this.
Zach is a trustworthy service associate. He tells you what is needed for a repair and does not try to upsell you for incidentals. He has coordinated my last two visits and has made the “believe in nice” a reality.
Chris was super helpful and great to work with. I'll definitely request working with him again next time.
very excellent service, she is a very helpful girl
Young man that initially checked me in was less than helpful and ended our encounter abruptly. Not at all helpful
I came in on a tow truck & got the usual quick & helpful service. It is probably the number one reason why I keep coming back. Chris did a great job. Thank you.
My service was fine. Zack seems rushed and irritated when I asked questions
Your people treat me like family and I feel the
Same about them. We have a great relationship.
I’ve never had a bad experience with your
**** Hannah family. Have a safe and happy
American birthday.
Carson is an asset to the **** Hannah family.
You folks are GREAT as usual!
Thank you Carter P. - a great asset to your team!
Frank is the best! Barb is great too. Great job, homies!
Quick service to replace low beam head light. I didn’t have an appointment but the service representative quickly got me in and out. The techs checked all the other lights and everything was good.
I always enjoy dealing with Frank. I feel he’s always looking out for my best interest. Bill
Very satisfied, Chris was wonderful.
Zac is great.
The fact that my almost new $38k+ 2018 Subaru Outback has an intermittent leak in the cab, has started to intermittently die for no reason, and the collision avoidance system keeps going off because it thinks that dips in the road and other objects are hazards when I'm driving is off putting...to speak mildly. especially since the service department can't find the issues.
Frank provided a very complete review of the service provided today. He also reviewed brake and tire status and answered my questions regarding our gps system. I was very satisfied.
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