He was very good. The whole staff is generally great every time I come in.
Wish you still vacuumed cars out and washed them
Friendly, easy to work with, timely with getting it done, thanks!
Very helpful, courteous and efficient.
Frank Ross is the reason we have our vehicles serviced at **** Hannah Subaru!
Very nice and professional!
Frank is excellent!
Bob Borth
I never felt out of the loop. Thanks Zach!
One hour service took two hours. Waiting area cold, no TV, no warm fireplace, limited reading material. Need to compare to McCord dealership.
Gave me a great run through of the car and what to expect coming up. Very informative and answered all my questions.
Service was excellent and on time as promised ! Zachary was very patient in explaining how to use the auto remote twice as the 1st time he showed me my husband was not there. Respectful, confident and knowledgeable. Thank you!
Carter was great. Provided timely updates that were both thorough and friendly.
Frank Ross has done an excellent job keeping me in the loop with the status of my car, answering my questions with efficiency and professionalism
Professional, friendly, informative. Great service. Thank you
Frank is the best as always he is honest and so very helpful I refuse to have any device done in Gresham ever again
Frank is always so knowledgeable and accommodating. I love knowing that Frank is doing everything he can to take of me and not just my vehicle.
THANKS FRANK!
I was told the previous subaru technician had improperly installed my headlamp at my last **** Hannah service. This improper installation had allowed my new headlight to burn hotter than it should of had it been properly installed and that this may or may not contribute to a future breakdown and need for expensive replacement of the entire lighting unit. I want the error documented in my service record so **** Hannah pays to replace my entire headlight should the overheating lead to premaure death of my headlamps. I paid **** Hannah to install a new headlight after it was clearly determined all other aspects of the lighting unit were intact and no other light nor part of the lighting unit overall was failing. If the entire unit fails the replacement costs incurred will not billed to me. I appreciate my service representatives honesty and he was a pleasure to interact with. But the service notes need to reflect the entire truth of the original installation error and there is nothing I can see in writing that will protect my financial interests should the lighting unit fail and need replaced entirely. Thank you
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