Casandra was through and has excellent customer service skills! 10/10
DONE WHEN I WANTED AND DID A FULL CHECK AND RECALLS
Thank you for a job well done!
Great friendly service! Really like the friendly and happy environment!
Cassandra was very professional, explaining all aspects of the servicing of my vehicle. She even handled my questions after I left the lot. I experienced a little issue with my brakes as I was leaving the lot & she answered my questions & put me at ease.
Cassandra has very good customer service skills. Thank you!
WENT WELL EXCEPT HAD TO WAIT 1.5 HRS FOR RIDE BACK TO DEALERSHIP
Once again a good staff and job completed
I called the Kia center twice with no call back from the representative. Also, I did not recieve a complimentary vacuum or hand wash. This is the second vehicle I’ve brought to **** Hannah and felt unsatisfied with the level of service. I will probably never bring another car back here. I wonder if your mechanics know what they are doing or whether they are doing a thorough job. I am having a second opinion and servicing the vehicle through another.
I am really impressed with your service department and the team you have working for you. Beaverton Kia service department and their service employees could learn a lot from your dealership in customer service there is no comparison and therefore you will get my business from here on out.
Thank you it was a great experience.
Work was done professionally and on time. The service
associate handled the process very well.
Very satisfied with the service!
I made an appointment for 9 a.m. I show up and told it was going to be 3 hours for an oil change! I said fine and shuttle took me and my kid to IHOP. After 3 hours I asked to be picked up. It was going to be an hour! So in the cold rain I walked back to dealership. All in all it took 4 hours for an oil change and some extras. I'm not going to bring my van again. If I need to my husband can bring it in. Miserable experience.
I don't like having to take my car for repairs but I love all of the service reps. Having so many miles on my car, they recognize me which makes me feel important.
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