Found it odd that kia doesn't put a maint. minder in their cars
Oil change also on spendy side compared to Honda
Good experience thanks a lot
James was amazing. He always made sure to be transparent. I never felt like I was in the dark. I will recommend **** Hannah to anyone interested in buying a car as well as anyone needing service done. Thank you for being amazing.
I always have good service from the crew at **** Hannah. Feel welcome and good coffee always a plus..
James kept us well informed on the status and when it would be done
Items left in car were not returned upon completion of detailing. When I called to ask where my items might be located I was told that Mr. Marquez had left for the night and that another service staff member would be calling. I called at 6pm and as of this writing I have not had return contact from the service staff. Although the work that the staff performed was well done removing items from ones car and putting them back is not good business. Please have Mr. Marquez contact me soonest.
When I made an appointment I was told that it would only be an hour wait but when I went to drop off my car they said 2.5 hours. Luckily this time it worked out of but in my opinion why make the appointment and give a wait time if that's not what it really is? Maybe the person booking the appointment should let the person know about the longer wait time ahead of time instead of when they come in. Otherwise the service I got from the service department was great! Mainly just the person that booked it was the real issue for me here. But I'll know for next time that is actually longer then the estimated time.
Sorry if that was harsh in any way not my intention just wanted to give a little inside where I thought would help in my experience today.
My car did not get vacuumed and washed like stated. And I believe it was beyond the amount it should have been.****-****-xxxx please contact at this phone number
I'm always confident my vehicle is well taken care of. Great service.
Great job Dakota. Thank you!
Mr. Marquez is always polite and courteous. He explains the service and answers my questions.
Service was great, I understand on a weekend they're many clients back to back, I did not expect to wait 5 hours but overall it was worth it. I do hope that time management and scheduling clients improve in the future.
Cassandra is a great employee! She is courteous, knowledgeable and helpful. I love working with her because she gets the job done! Thank you
He is great! Thanks James
I was charged more than the quoted price. I don't feel there was a complete inspection because they never said anything about my headlight being out. I was told my car would be washed by the time i picked it up, but when i got there they hadn't even started to wash it.
Everything was great and I appreciated his help!
The service was amazing! We were attended to as soon as we walked in the door.
Our vehicle was serviced promptly and professionally. We will definitely be returning.
Service was good, car was very clean - thank you!!
Excellent service!! The shuttle driver “Janet” was very nice!! Thank you!
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