I believe you already know my feedback. I left with a scratched dash and my transmission not switching back and forth between sport, eco, and regular mode and now have to return my vehicle again. What an inconvenience. I feel at this point some type of compensation is due for my time and frustration. I can contact Jason Hannah via cell phone to express my frustration if that's the proper route.
As always I’m completely satisfied with the service at **** Hannah Kia. They have always been very professional and get the work done on time! It’s so nice to see companies that really care about service!
It was a great experience working with James. He definitely kept me in the loop with what was going on!
Thanks James.
You are the best
Very happy with the service although originally they said it would only take a half hour at to two hours it would’ve been nice to know that other than that the service was great appreciated the car wash and the vacuuming
Kassy was great, very responsive and kept me well informed on the progress of my car! 5 stars for sure.
Thank you for taking care of my car!
Service said the car was fixed 4 times and it was not.
Dakota and the other service people very clear about what steps would be followed to resolve my cars issues
Kassy made this process exceptional. Thank you.
Cassandra was friendly and helpful.
Dakota was great, but I don't like being plagued to comment for a survey after every service call.
James did an excellent job
Cassandra was very informative and thorough in explaining in explaining my options. She was very pleasant, personable, and empathetic with the frustration that comes with car repairs. Thanks Cassandra, you’re a gem!
Dakota took awesome care of everything in a timely manner. Very courteous.
Cassandra is very attentive and took care to make us feel like we knew everything that was going on while we waited. Great listening, too sense of humor, and helpful.
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