It took way too long to get my car. While the car service of a tune up, and recall repair were done well, it took from 8 am until 5:10 pm. Then I was told I needed
To wait for the car wash. 40 min later I complained about where was my car? Someone finally located it at 5:50 pm. This was a ridiculously long wait! You had my car for nearly 10 hours! Unacceptable service!
My son brought it in, he said it was quick and easy! :)
Dakota and team turned not only the current very frustrating situation into as plesent as possible but changed my opinion from my last experience with the service team at **** Hannah Kia.
James is always kind and curtious. Always makes sure I know what is going on. I have any negative thing to say about James.
Great service! Thank you!
Works great! Great customer service / communication
I'm so grateful for the help I have received from James Marquez and the team at **** Hanna KIA.
Fix the car properly. Don't wait till it breaks again to fix it.
I brought the vehicle in for some warranty work, and they did not complete the work and installed the wrong parts. Then promised me that everything was done only for me to discover it was not. Once I notified staff they understood the error however they were not able to tell me how to get it fixed. I have had good experience with some but my service advisor completely fumbled and left me very unsatisfied .
Cassandra was awesome. Really went out of her way for me...more than once.
Kassy was a great help through the entire process. The service was quicker than I expected. 100% satisfied all around.
I enjoyed my first visit. Well done.
Best first experience!!! Dakota was very polite and accommodating. Felt very confident leaving my Crosstrek in his care.
Other then way to expensive! The car wash and vacuuming of the car was sad !!!
Kassy is awesome. She is very sweet and very professional. She makes the experience fun. Love her sense of humor
Very helpful with unscheduled need
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