Dick Hannah Kia Auto Repair Service Center

Great job and very customer focused.

Theceirk that was done was unseen...a wiring harness I believe. So the work I cannot comment on but the residuals of that work deserve being noted. Apparently the center console was removed and placed in the back seat....when it was overturned some of the contents and 8 yrs of dust and debris was dumped. Also the headliner had a soiled spit and the "doorjamb" had a couple serious scrathes. The service mar took care of the cleanup and promised to call me when he gets a touch up pen for my car. As a business owner myself this was where I received all my complaints...not about the beautiful work we did but about mostly about cleanup. My daughter who bought her Suburu from **** Hannah just had the same experience a couple weeks ago. A good point to bring up at the next pep talk..I am OK as long as things are made right but they were problems that were preventable. Thans... Thomas B

Cassie always goes above and beyond. Appreciate Cassie's honesty.

Great great service and concern for my problem. Problem taken care of in a very orderly manner stayed in contact with me at all times

Great experience today with Josh. Thank you!

Joshua was extremely polite and made the experience very easy. Service was fast and on time.

Josh was very professional, kind, efficient, and effective in explaining and advocating for my car’s repair needs.

Excellent communication, outstanding service!

Devin & James provided excellent customer service! I felt valued & welcomes as a customer! I appreciated that James let me know when my car was ready for pick up. I will be back! Thank you!

Joshua was exceptionally helpful, efficient and friendly!

From the moment you walk in till the minute you leave, they are awesome.

I appreciated the level of service I was provided today. James did an exceptional job. I was happy with the way the dealership handle every aspect of my purchase to the commitment to excellence displayed by the sales team and the service department . Thank you

Joshua was awesome

James is awesome

Great!

Good

James and I have worked together before. It always feels he’s willing to go the extra mile to get the job done well and in a timely fashion. He’s a good model for solid customer service.

Troy Costa is “Customer Service”.....he took care of All my car’s service needs!

Josh was great! Excellent customer service.

Troy was very nice and professional and answer all question I had. You have a very good service team. I had **** last time and she was.just as good. I will be back!!!