The service finished within the time that was anticipated. The car was cleaned, which was an added plus. I was not over charged or told that I needed any service that wasn't immediately needed.
I will be back. Thank you
Everyone was very helpful
Very complete service. Expensive but always reliable.
You guy are always the best
He was very professional and expedient. I was in and out faster than I expected.
Very happy with a 1 hour service
Mr. Marquez went above and beyond in my opinion. He really went the extra mile to be kind and helpful, all with a smile on his face. His help made my experience with **** Hannah Kia exemplary.
Excellent customer service.
James was a pleasure to work with. He answered all my questions and even saved me some money.
Thank you for the kindness and pleasure.
Also, I am appreciated by the complimentary car wash.
She was super sweet and super helpful! Thanks Cassandra :)
Very satisfied with Cassandra and all employees I communicated with were excellent just a great experience thank you **** Hannah Kia.
I was very happy with the service by James. When I booked my appointment I was told that the shuttle would be scheduled to take me home on the 9:15 run. I planned my day around that information. The shuttle did not arrive to take me home until 10:15. I really appreciate the shuttle service when my car is in for a complete service but please don't tell me a schedule that cannot be met. I was only home a brief time when I got the call my car was ready. I found my own way back to pick up my car.
Always great service, James was new to me but very engaging and Devon was available if I had any additional questions or concerns. Keep up the great service
Stop calling, texting, and trying to get me to upgrade. It was supposed to be a simple oil change that turned into an upgraded thing. I have received 13 texts, someone trying to get me to upgrade in person, and already Had a phone call this week trying to get me to upgrade. Then, I receive a text saying that you would like to do another $400 worth of services. Enough is enough! We are not best friends.
Cordial; kept me apprised during my wait.
I sat waiting for nearly an hour for a simple oil change. An oil change usually takes between 15-30 minutes. At no time was I informed of what was going on. Meanwhile, a couple of other guests, who came in after me, we we constantly made aware of the status of their car.
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