Dick Hannah Chrysler Auto Repair Service Center

You know why I can't answer that with a yes.

Fake conversation, rude comments, told me I wasn’t the only customer, told me she had 1 hour and 10 minutes Tk figure out what’s wrong with my car. Lied about having a car to let me use & then miraculously when convenient found one last minute.

Jennifer was awesome. She was professional and eager to help. I will definitely return to **** Hannah in the future.

Very pleased. The mechanic stayed after closing to ensure my vehicle was completely done and inspected

She was courteous, accessible, and informative. Since she was a trainee, she sought help when needed. Excellent job, Jennifer!

She works very hard and is always friendly.

Everyone was great

Thank you all so much!

Rud

Work was done on time as agreed . Scott is on top of his work load and committed to meeting his customers expectations. It was a pleasant experience.

Never a problem with the service

Me.Long was great help!! Thank you. I will request him for Any other services that I may need. Thank you!

Teila was extremely prompt and communicative. As an operations director in the hospitality industry, I’d trade half my team for one who understands customer service as well as Teila does.

I had no service appointment because my primary issue for coming was a burned out headlight. They fixed that and installed new wipers. My service agent was polite and thorough. No complaints this time.

Scott is just fantastic

On time, price was what was quoted & Jeff was very helpful & professional

I love Jeff. He is absolutely amazing. He listens to our issues and explains the recommended services to us. It is not the customer service that we are dissatisfied with. It is the fact that we experience the issues that happen with our vehicle. When we bring in the car it is put on diagnostic machines that either say there is no problem or there is a problem it is supposedly fixed but then it isnt fixed. We have had the same reoccurring issue with the crises control properly working 6 months after we bought the car. There are other issues that keep recurring. We just want the issue fixed and once fixed not have to have it looked at every six months. I went to pick up the car today and sure enough I couldnt get the cruise control to work. I went back into the service office and got Jeff. He came out to the. Ar and the cruise control worked. We shut the car off and restarted it 3 times. On the 3 time the cruise control would not come on. Jeff saw what we experience first hand finally. The last time I brought it in for the same problem I started home and the cruise control wouldn't work. I am hoping that since Jeff saw what happens constantly he can get the problem fixed. This is not a customer service problem this is a dodge problem

My transmission issue wasn’t resolved because the tech couldnt replicate the problem.

Jeff was professional.

Thanks Jeff