Everything was great! The only thing that I would suggest is that if you sent an message that your car is done and they are just going to wash it before I pick it up.... You should actually wash it. I was excited to see the message that you were going to wash the car and then I showed up and saw my dirty car. LOL. You got me excited for nothing. :(
Teila went above and beyond in the attempt to get my vehicle completed at the time promised. I am hard to impress and she did just that!
Good job!
Top speed and covered all issues. She made everything very easy ...
I got msg that my car is fixed WILL BE WASHED and will be ready to pick up. I came but it was not washed... you guys not keeping up with what you send to people?
Matthew was very helpful and consider it
Thank you Ron
The service was great, except that i was to believe my vehicle would be washed after the repairs were completed.
Sales person was Curtis, not Gary Martin
Our service advisor was very helpful in explaining the invoice and the service provided.
Atedy answered. "One question".....
The recap was done but there are still things that light up after it being done.
Kelsey was great. Listened to my concerns and found solutions. Best service report ever!
Mary was thorough and very delightful to work with. She was very professional. She's a breath of fresh air. Thank you for hiring folks like Mary
When I scheduled the service appointment I asked if I could get the truck washed and the interior cleaned, the operator confirmed that they would. When I dropped it off with Matthew, he also confirmed that the interior would be cleaned. when I picked up the truck today they did nothing to the interior. this is actually the third time this has happened. We have bought three vehicles since 2013 from Hannah motors two KIA Sorrento's a 2013 and a 2017 and the 2015 Dodge pickup. With service like this my confidence in the Dodge service department has been shaken.
Teila was extremely prepared to receive our vehicle and provided outstanding service during both of my visits. This level of professional service will ensure our continued business with **** Hannah.
I was pleased and impressed with the service. Matthew was courteous and clear about the service.
Gary was very curtios. Made sure all I wanted done was taken care of.
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