Dick Hannah Chrysler Auto Repair Service Center

Kelsey is always a joy to work with. She sure is an asset to Chrysler!

Very good

Kelsey was excellent.

Dealing with Alyssa was a real pleasure. She went out of her way to help me & I appreciate her assistance so much!!

Thank you Matt. Great system for keeping the customer informed, and quick easy payment. You need to have them copy you on your emails though.

Very good tank you

Teila was wonderful to work with! She was very kind and sweet and very helpful. Thank you so much!

Gary did a great job

KELSEY IS FANTASTIC

This certainly is not aimed at Matthew. He was very helpful and a pleasure to work with! When I scheduled the appointment online, I was asked what services I needed performed. Since you had just called us to tell us our license plates were in, I included my request to have them put on with my running boards. Seemed to be no problem with that when I dropped it off this morning, but by the time I was called, it could not be done because I needed to sign for them. Which I understand and could have done this morning if I had been told that. Someone should have looked ahead at this and made a note on the order so that Matthew would have known to have me do that before I left this morning. Not a huge deal, but if you want to provide excellent customer service, this is a simple thing, done in advance that would have changed my answer to YES YES YES!

I've paid less for more at othe places and they still cleaned out the car as a courtesy service. I was not impressed. If I'm going to pay over $100 for a service , "at a dealership", I expect my car to be clean on the inside. Whoever drove my car changed the settings on my steering and the seating position from original or maybe it was done durring the inspection; not sure. I did get a slight discount of $10.90 at my request when I questioned the "misc. charges on my receipt. Gary was very proffessional and courteous. When asked about getting another key fob for my car, he was able to provide information that was above and beyond satisfactory. Having said all thay, my cars allighnment is perfect now. Not a single vibration at 120 and all my fluids are topped off. The multi-point inspection really gave me a peace of mind and confidence in my purchase. Thank you guys.

Kelsey was awesome!

Very nice service and great attention

good

She is always in a nice positive mood! That is important.

Great friendly staff

in and out on time. Answered a couple of questions

Always wonderful service. Kelsey is great

Jeffrey is always great to work with!

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