Very communicative, much appreciated when the model creates a void of information from a dealer shop.
Kelsey is always extremely help and does a great job! Always a pleasure to work with her when I come in!
Did a great job. Keep me posted on what was happening. One of the best trips to **** Hannah!
I actually had a good experience at **** hannah dodge. I wasn't prepared for that! Dakota was very helpful and got me the results i needed. Thank you
Oil life monitor was not reset back to 100%
Well - it would be pretty tough to be dissatisfied with this service, since I have no idea why I'm getting this question. Matt has always been wonderful but I'm now on my 6th check engine light and I suspect that Chrysler has contacted **** Hannah saying finally "fix this" - I have been nothing but patient with the fact that my 2017 Journey, with barely over 16miles on it, has been in 6 times for various 'check engine' light problems.
FIX MY CAR!
Kelsey Arnold is awesome.we won't deal with anyone else.
The service was fine but my jeep isnt fixed yet. Waiting for parts.
Telia was a pleasure to work with
The Mechanic that worked on my vehicle was very knowledgeable about the ecodiesel and the service was in line with what I was hoping for. Thanks Matt!
Shawn was fantastic. He was friendly and communicated everything timely and well, he deserves employee of the month!
The only thing that was different from this time ( which is not Shawn’s fault) was the last time I brought it in they washed it and vacuumed it out. I missed that this visit.
Very satisfied with the service.
Kelsey was very helpful.
Thanks for caring for my Dakota as much as I do.
She is friendly and upbeat! Got me help from my insurance that I didn’t even know I had! Amazing lady...even helped me load my walker into my car!
Teila is awesome! Super helpful, super friendly! Thanks Teila!!!!
Jeffery Roberts was awesome. The people calling to set up the appointment for the recall never actually set up an appointment. And it took 3 people at **** Hannah dodge before I got to Jeffery who actually gave me some answers
Have only had my vehivle for ten months 4000 miles it should have been all up to date on all maitenence and wasnt ! You fixed an oil leak and still charged me for an oil change then proceeded to recomend over 2000$ in sevices so i feel you sold me a lemon!
Definitely loved my experience with **** Hannah!
Enjoyed the texting features and being able to review and approve service.
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