I had my vehicle towed to your dealership to be fixed and diagnosed with what’s wrong with it they said they couldn’t get the WCM to even start checking the diagnostic that I would have to find it that it was a discontinued item and they couldn’t order it and that I had to find it so I went over to your parts department ordered it it was in your stock it’s being delivered now I’m going to take it to your service department when I pick it up and have them install it sync it to the key and diagnose the problem with my truck under its warranty very displeased with the service I was given
I was needing a second opinion on my 2010 Jeep Wrangler from another dealer which stated that I needed ujoints. Matthew and several service techs did a inspection and found nothing wrong! I will be moving all my service to **** Hannah! Thank you very much for the peace of mind. Diane Tompkins
Service guy Matt was great but I'm disappointed that my warranty has not covered 2 issues that I've had since I bought the truck in January.
The biggest factor in our customer service experience was availability of a loaner vehicle. Thanks for seeing us up Matt!
Mary was wonderful. Very professional
Please tell Kelsey thank you for me! - Chad
The only issue I had with the entire experience was the text messaging system that you guys have in place. My mechanic Shawn expected me to reply to him but the text messaging system did not allow me to reply at all. Every time I tried and gave me an error message saying that my message could not send to an invalid number. I'm not sure if this is a common problem or just with the T-Mobile service that I use. Other than that, I am 100% satisfied. Thank you.
Shawn was awesome! He answered all my questions and was very helpful.
Everything was done to my satisfaction, though I wish that I didn't have to spend half my day waiting on my vehicle to be done
Simple service, no concerns. Timely finish!
She is awesome! I love DH!
Matthew did a great job and was very helpful
I really don’t like dealing with **** Hannah service. SeeS
Shawn was amazing to work with and went above and beyond for my husband and I to make sure that we were taken care of, we truly appreciated working with Shawn and hope to work with him again in the future!
Very helpful and professional
Mary B Hickox was excellent very polite and provided excellent service.
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