Thank you! I love the service we receive. On this past Saturday we walked in and it seemed like you knew who my husband was. So our drop off was so fast. Prices are great also. Oh and the texting thing is wonderful.
Kelsey was very attentive and her follow through with the status of my vehicle repair. She ultimately gave me a loaner car and took care of my Jeep repair. She was also very pleasant throughout the process. However, when I initially worked with Jeff when I dropped off my car on Thursday, he told me the Jeep would be ready Friday afternoon. When I had not heard from him by 3:15 pm on Friday (close to when the shuttle service ends), I called him. He advised me that the part was broken and that they would need to get a replacement part and that it would be ready Saturday. He did not offer a loaner car, given the inconvenience, and didn't seem to care that he failed to update me in a timely manner. KIRI T
Service was efficient and effective. Thank you!
Telia was amazing. After having some bad experiences, she has made it so we will come back.
It was so nice surprise to have a car waiting for me while mine was being fixed. Great service! I also really like being able to contact Kelsey directly whenever I have questions. She answers promptly and can always get me in whenever we need assistance!
It was a 10 day endevor, the car seems to be running good.I have had only aday, ask me in aweek.
Not happy with the misquote on service and the way the inspection report is presented. Won't be back.
Jeff Roberts was great to work with.kudos to this young man. The Schlegels
Kelsey was great. Great customer service, knowledgeable, and respectful to my timing.
Horrible horrible service!!
Left muddy footprints all across my back seat. If I didnt notice before i left the dealership they would have got away with it. However, Jeff handled the situation and cleaned the seats but I still felt the situation was unacceptable. I wont be returning or recommending this location.
I appreciate the good customer service and clear communication
Everything done on time and upfront. He checked my warranty to see that the fob was included in a warranty I purchased with the vehicle at another dealer.
Tela was amazing! Couldn’t ask for better customer service!
Kelsey was great. However, the service provided didn’t resolve the issue since I have to bring my vehicle into the dealership again.
Kelsey continues to provide me with the best service! When I called her and said the car was acting up again. Kelsey said bring it back and let me fix it. We will make it right for you. And that is what she did! Thank you Kelsey for making my frustrating experience better
On April 24th you repaired my tailgate check strap. Six weeks later it broke. I made an appointment for June 7th and was on time. I waited three hours before you even looked at it and told me you didn’t have all the parts. I had to come back a third time on June 18th. It appeared to be fixed. But two days later I opened the tailgate and noticed that the socket box was not put back together and a part is missing and the pry tool was left in my car. Total sloppy work.
fast and efficient and I got a discount ????????????
Great service .
Thank you
Social