Dick Hannah Chrysler Auto Repair Service Center

Thank you for the great and fast service.

Service person Emily was not very friendly or communicated very well And I would either go with another dealership or a different person.

Mary was excellent and friendly

Very happy with my service today.

Incompetent and ridiculous customer service

You can call me for details

When I arrived to pay for my service, Jeffrey was busy on the phone. Two or three other staff members seemed to be available, but evidently weren't able to take my payment. This might be something to consider. Jeffrey did a fine job.

Jeff does a great job!

I really appreciated the consistent updates via text message. Emily answered quickly when I had questions. Thank you Emily for your amazing service!

I was impressed that Emily was willing to come out and look at a loose wire that I had forgotten to mention. Great customer service.

Very satisfied for service job well done

They didn’t tell me they were closing and I didn’t have my vehicle for the night and I live 30 miles away.

Did an efficient job

The service provided by Emily was excellent I do have a follow up email out to her regarding a couple things But oil life was not reset for me and I can do that I was just him let her know that it wasn’t reset Upon dropping off my vehicle I also had a couple coupons that I did not see you applied to my invoice these questions like I said we’re in an email to Emily for follow-up

This is too long of a complaint to write here. Please do call me.

Completely satisfied, thank you Kelsey

Was not fixed the first time. The wiring was done wrong and it caused our battery to fail. A huge hassle. Had to bring it back on a Saturday to get fixed. This is the second time I have had to bring a vehicle back after a repair (Jeep Liberty with a rear window issue). Need a better post job QC inspection!

Teila Grinde provides great customer service but the issue I had was out of her control. I am expecting a call back from Cyndee Lamar to address the denial of warranty coverage for the fuel filler tube that I damaged. I feel the design of this part made it frustrating to fill up with fuel as the fuel nozzle would not seat properly so you had to hold it just right to fill properly. The new part you installed at a cost of $676.00 is designed completely different and now functions properly. I feel I should be refunded my $676.00 cost as this should be a warranty item. Your tech said it looked like the nozzle damaged the fuel filler tube by yanking on it so it is not covered. I had to hold onto the fuel nozzle with great effort every time I filled up fuel before now with the different design it works fine. Please arrange to refund me the $676.00 cost

Emily was hard to get a hold of when needing to speak with her.

We know we are in good hands with Kelsey she makes sure we are taken care of !!!!