Came in for oil change at 8am. Encouraged to return in afternoon. Gary remembered me and was friendly. Likes the texts I received plus a phone call when ready. Helpful when I returned as well as courteous.
I would expect a car dealership service center to have washed the vehicle after over $1,000 in charges. Teila herself was great, but something as simple as a car wash (or lack thereof) is enough to make me not come back. It’s the little things.
Kelsey and the whole crew at **** Hannah were amazing. Friendly and professional with clean and comfortable service center
I came in with a safety issue and Beth immediately got me checked in and saw to it that the issue was repaired and I was back on the road in an hour . I am completely satisfied.
Incredible service! Thank you Beth!
Completly satisfied. Thanks, i probably was not the best customer though
I was never told it would take 3 hours to put on new tires. I requested to have an additional service done prior to my appointment, and it was the second time it was forgotten. I have a flat tire on one of my brand new tires three days later. Scott was a smartass and was unhelpful in discussing my military discount and or dropping off my car. I was not impressed. My flat tire only sealed that
Hope Kelsey has Happy Holidays!
Scott was great but having to go back a couple times because the machanic wanted to try and bend my break clamps instead of replacing them was very inconvenient and the fact that I have to pay to replace my e break cable that should have been taken care of in the first inspection is **** when a inspection is done and you see obvious problems you think they would be fixed instead of sealing it to a 2 time customer and waiting my time and money
You provide great service you deserve my compliments!
Thank you for the excellent professional work, for contacting customers for explaining. Merry Christmas and Happy NewYear
I was very happy with the customer service from Teila Grinde explain everything very well and is mechanically knowledgeable I have owned my own service company and mechanic garage for over 10 years and this is the person I would hire. You have a great employee on your hands
The vehicle was returned to me with code errors that were not present when I dropped the truck off.
Very dissatisfied
couldn't understand why i had a 8.45 appointment for a oil change and i drove out at 12.30. my car was in your Express lane for over 2 hours. explain that to me .What does a appointment give me. very disappointed. bet you don't get back to me.
Great service and very friendly customer service.
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