Great job! Thank you, Mariah!
Work on Santa Fe was not completed after 3rd visit. Team Manager Pablo was great in getting the MyHyundai app folks on the telephone. A case number has been assigned for a MyHyundai engineer to troubleshoot the problem and clear the ABS warning off my app. Still waiting for engineer to resolve.
Thank you for going the extra mile you guys are great
Mariah was my rep, she was attentive, she paid attention to details, she was courteous and very helpful and she kept me abreast of the work being performed.
Timely responses and knowledgeable about the service that needed to be done!
He is great!!! Thank you!
It’s not over. I brought car in. Told them the issue. They said it was fine. I had to go back and physically show them the problem. I wasted a trip out their now I’m waiting for parts to be delivered and then repaired.
Mariah saved a customer as my prior experience with a different service tech was not up to Hannah standards. Mariah corrected the situation and now you have a happy customer.
You guys were great. Everything was done in a timely manor even though I did not have an appointment. Exceeded my expectations. Thank you so much.
I did not have an apt and the staff fit me in and took care of my car within a hour
Lesli was excellent! Friendly, clear, responsive, professional. Exemplary customer service.
Mariah was super helpful and went out of her way to keep us informed about a few service issues we had questions about for our GTI. She was also able to cover a strange out-of-warranty cosmetic issue free of charge and we were so appreciative!!
He did what he said he’d do, and he followed up. He did a great job!
I was unhappy with my service for multiple reasons, but the main on was the time. It took way too long to drop off my car because there was only one person shuttling cars, I was supposed to wait with my car only to find out it would take 2.5 hours to complete the work, and I had "2 other customers in front of me". I dropped off at 9 am and didn't get the all clear until 4pm. And once again the "complimentary " car was that I have never received didn't happen. If I could take my car elsewhere I would.
Marsha had a stressful day on top of dealing with what I had to deal with she did her job to the best of her abilities and I appreciate your guys as service thank you and I will be back to have stuff done in the future
All went as planned. Glad you have car wash back in service!
Quick, efficient, went over everything with me. Paperwork was clear. Good experience.
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