Friendly staff; very straightforward; great to see women in service department
Everything went quickly and professionally, thank you!
I was pleased with Hannah’s performance but I missed the usual detailed report that I have received in the past. Maybe the detailed report is only available for “express” service.
I thought Mariah was polite and friendly. What I wasn’t satisfied with was when I asked about a 30,000 mile checkup. I was quoted $400 and change. When I looked at my manual, there were specific filters that needed to be changed. But mostly everything else was an inspection. I was told one of those 30,000 mile check up was a brake fluid flush at approximately $200. My manual states an inspection. I feel like the service dept. is just out to squeeze money out of uninformed public. I wish that Hyundai was there for me and my car instead of gouging me for $500.
It was a very quick service, which was great.
Very helpful - great crew
Super friendly.
Miguel was exceptional! I would like to have him as my service advisor from now on. I believe a service advisor is very much like a good doctor. Once you find a good one you want to keep going.
I'd like a refund on the winter tire change over. The flat tire warning came on half way home and I stopped by the tire shop and two tires were below pressure recommendation and two did not have stem caps. Not quality work.
Things that needed to be done ? were done ? but there were three things that could’ve been done! I was never asked
And only noticed it when I left. Always before they
Would come out and ask these things need to be done
would you like to wait or should we do it! And this
is a little things but no sticker in the window to say
When next oil change?
Sorry not sorry that I’m so picky!
DAVE B
Jessica worked me in for an oil chamge even though my appointment couldn't be found amd she gave me a discount price. I really appreciate her gping the extra mile.
When I showed up for my 10:40 appt at 10:20 I was told it could be a 2-3 hour wait for a 45 min job. I was not happy about that but was offered a ride anywhere or said I could wait. I had a ride come get me. It turned out it was just over an hour and the call came to pick up. Glad it was quick. Thank you.
This experience was better than I could have expected!!
Thank you!!!
I asked that my car get washed and it was half washed. The inside was not cleaned and I had asked for some tape marks to be removed from a back window which they said they would do but that wasn’t done either. Very poor service for a long time customer. Don’t Know if I will go back.
Chris was awesome. When I called to see what it would costs to repair this a few months ago I was told it would be over $250. He actually looked to see if it was under warranty and got it taken care of through that. Great experience will definitely be coming back.
She is a doll! Super efficient, can multi task and still take care of the customer l. Very efficient!
Checked in & mentioned please ck brakes & let him know condion of them. They did not mention the brakes at all or them in writing. My husband had taken the car in for me. I was disappointed as I ha v e always been happy with ur service. EARLENE
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