Dick Hannah Volkswagen Portland Auto Repair Service

Excellent customer service and deeply appreciated how Mariah kept me informed of every detail

Very efficient professional service.

Everyone was nice and friendly and the work was done very fast we did not have to wait for very long ...

Jessica was fantastic in every way! I trust her knowledge and advocacy.

Great experience

Hannah hannah hannah is the best!

Everything was great!

He made an assessment and was direct in explanation of the task at hand. His communication was courteous and work was complete as promised.

Excellent service and great people, as always. Thanks Hannah!!

Wire harness not installed.

Hannah is awesome! I bought my car there and I haven’t encounter anyone like Hannah she is always very helpful and nice.

Everyone was super sweet and went above and beyonwp

In and out quickly and completely satisfied with service. 4th car from that dealership and mainly because of the service I have received for the past 20 years.

Excellent service I will return for my next service. Kindness from beginning to end thank you!

Never met Miguel. Was there for an oil change, dropped off with one lady and picked up from another. Everything was fine

Thx for doing the best you can with the intermittent problem on my car. Hannah was awesome!

Mariah is awesome.

Very professional and personable. I hope I get him next time! Five stars!

I had an issue arise after purchasing my used car at Portland VW. You went above an beyond in working with me in a way that was more than fair. I greatly appreciate it and will recommend you to anyone who asks!

Pretty asinine that in order to determine whether there is an OUTSIDE influence for the purposes of warranty coverage the tech needs several customer-paid hours to look INSIDE the sunroof. The implication there, obviously, is that there will not be coverage for the issue. As a result I declined to pay for this, since there is no assurance I won’t be stuck with an impossibly expensive repair once the tech takes my car half apart. I won’t be back to **** Hannah for service, and this is likely the last time I’ll pay up for a VW vehicle with a warranty, since it’s useless apparently! Thanks for taking care of the recall at least, as far as I know so far this work was done competently. Hire some folks who care about these cars- my sunroof issue is extremely well documented in the enthusiast community, but somehow NONE of your advisors have heard of it.