Lyft ride and pick up was so very nice for you to provide. Jessica was quick and I felt she knew her job very well. Nice and fairly painless trip to get maintenance.
My running light is not working. I paid for a replacement .
As I drove away I saw an icon lit up and I didn’t
Know what it was, so I went back to get it fixed.
Strange the mechanics or whoever drove my car
Back to service desk didn’t see it and correct it before I thought I was done.
I appreciate the work though- thank you.
I was driving away because I was finished. There was a little lit up icon
On my dash board that looked like a little bomb-
So I drove right back into **** Hannah and asked about it-
Was the right front blinker The man bumped the light and it apparently went back on- I guess the mechanics and person giving me my car didn’t
See it. Would have been nice to get it all seen and done at once. Thank you
Miguel was actually great. A+ customer service and friendly.
When I got my car back after driving it for a couple of minutes there was some smoke and a burning smell. I pulled over and popped the hood and there was a lot of spilled oil, enough to see a pool on the valve cover area and a pool down under by the underbody shield. I know it will just burn off and I’m not too worried about it, but I felt like telling you guys.
Miguel was great - polite, professional and answered all my questions! And he even gave me free wiper blades! Thank you for your excellent customer service.
Excellent customer service
Panchajany was so friendly and helpful and knowledgeable!! I arrived right before closing and she accommodated my urgent needs. I had excellent service and my satisfaction is mainly due to Panchajany!! And your service department too!
I really like the service that you guys provided to me . That was an excellent. I liked how you guys send me home with lyft while getting my oil change I will definitely come back again .
Everyone was really friendly and it was easy in and out
Miguel went above and beyond to help me get a great service around my VW warranty. Truly appreciate it. Second time in the service area and I’m going to keep coming back.
Definitely not satisfied, I talked to the tech while he was working on my car and I told him that the ECU is not communicating with the dash cluster he goes and waste 2 hours on it saying that I need a new cluster when the Clusters not the problem it was the ECU is not communicating with the immobilizer because it was disabled all she had to do was go back into the settings and enable the ECU to read the cluster and then everything would work but he didn't listen to me and then I still get charged $137 yeah that's not right
Very helpful and efficient
Hannah was awesome as usual! Friendly, knowledgeable, and professional. Great customer service and very personable :) Very happy with the improvements made in the service department within the past year, increases my confidence with trusting my vehicle’s needs with them!
U guys didn't do anything except reset the check engine light and drove it 3 mules to c if it came back on
Took four days too long. I had to catch the exit update and wait another half an hour. **** service. I had to call daily to see what happened. Won’t go back
I bought the car from **** hannah in vanc.the people were good but the whole expairence took to long,the air conditioner does not work will you fix it soon?
Jessica and the technician working with her did a great job.
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