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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1763 reviews 63%
4 star 541 reviews 19%
3 star 85 reviews 3%
2 star 204 reviews 7%
1 star 203 reviews 7%
Review Us
ROY P.
5 out of 5
4/3/2019
I had the misfortune of dealing with the Vancouver call center originally. The prospective buyer of my vehicle had the same experience. Our combined opinion is, there was no intelligent life. I found the local number and was amazed at the difference. Keelley was so very helpful. The future buyer also communicated with her. His opinion was glowing. Thank you
Patricia R.
5 out of 5
4/3/2019
Fine
JACK R.
5 out of 5
4/3/2019
Tyler was very helpful and competent. The work was excellent and the car drives great
Patrick L.
5 out of 5
4/3/2019
Thanks for the quick service!
LYNN H.
5 out of 5
4/2/2019
I appreciate the professionalism of the service department.
RACHEL R.
1 out of 5
4/2/2019
Are we sure that my oil was changed? My car still is saying it needs one and I don't have a new sticker in the windshield with a different mileage
HERBERT J.
5 out of 5
4/2/2019
The service I received from Tyler Gonzales was very professional and informative.
Torri B.
5 out of 5
3/31/2019
Thank you Liz, for all of your help and always being so prompt about assuring your customers are well taken care of!
Patricia A.
5 out of 5
3/31/2019
Thanks
MARY M.
4 out of 5
3/30/2019
She professional and highly responsive. My problem was resolved on the spot.
Tammy R.
5 out of 5
3/30/2019
Chrissy was easy to work with. Listened to our concerns and answered all questions. Thanks Chrissy
DORIS B.
4 out of 5
3/30/2019
It was nice of her to comp my bill because of the time I had to wait. Thank you.
Jaimi G.
2 out of 5
3/29/2019
Last week they messed up the filter on my wife’s car and the low oil pressure light came on. I just meet with the service manager and I am sending off a oil sample for analysis to see what damage was done.. now I had my daughter take her car in today for a oil change and she got home and it is leaking oil all over my new driveway..I called to see if the Toyota dealership could call the manager at home and give him my phone number to call me TONIGHT!!!! They said the don’t have his home number..are you kidding me!!!! This is the worst service of my life.. I just bought 4 Toyota and a Lexus in the last 3 years.. you are loosing me as a customer
Mary M.
4 out of 5
3/29/2019
She has a knack for clear, concise communication.
KORTNEY G.
1 out of 5
3/28/2019
Every time we take our car in the tires are never aired up to the pressure they need to be on to keep the light off even when we let them know they are diffrent from the front
JULIUS D.
5 out of 5
3/27/2019
My expectations regarding the detailing of the vehicle were exceeded. Thank you for your efforts. JULIUS D
Kevin J.
5 out of 5
3/27/2019
Fast and efficient thank you
Christina P.
5 out of 5
3/27/2019
They handled everything well.
James S.
4 out of 5
3/27/2019
Thanks Crissy. Best experience I’ve had at any dealership.
RONALD C.
5 out of 5
3/27/2019
Crissy was pleasant and professional, I would highly recommend her to anyone.

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