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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1763 reviews 63%
4 star 541 reviews 19%
3 star 85 reviews 3%
2 star 204 reviews 7%
1 star 203 reviews 7%
Review Us
Michael B.
5 out of 5
8/27/2017
Great Job!
PAT W.
5 out of 5
8/26/2017
Very good service.
Mary C.
5 out of 5
8/26/2017
Tyler was such a wonderful adviser and I will work with him anytime my Van needs attention. I give him a rating of 100+. Mary C
Gregory M.
5 out of 5
8/26/2017
Good employees and good service.
Jerry H.
5 out of 5
8/26/2017
Keeley did an excellent job.
BRIAN M.
5 out of 5
8/26/2017
I have a history with Vancouver Toyota. Your team is much better. I appreciate the superior service.
Don B.
5 out of 5
8/26/2017
No appointment with minor problem on recently purchased vehicle. It was taken care of immediately!
WILLIAM C.
5 out of 5
8/26/2017
Very happy without service. The service was fast and the staff Was very friendly and helpful.
Aaron H.
1 out of 5
8/25/2017
No problems with any specific employee, this was my first service visit there, but 2 hours for an oil change and wash when I have an appointment seemed a little long to me.
JEANNINE C.
5 out of 5
8/24/2017
Tyler was very courteous & friendly. He even went back & tried to vacuum my car better as I also had my car washed & vacuumed. So as far as Tyler I was very satisfied. My only critique is that I wish your car detail team did a way better job. I've had it washed 2x, & even tho I could have it done free monthly, it was done so badly it just wasn't worth it to bring it in, not to mention their vacuum job might as well not be done. It would b nice, being that customer is buying car, that proper effort be made to actually detail car better. Thank u
MARCELLA D.
4 out of 5
8/24/2017
It was nice to know there was nothing wrong with wi
Brian C.
5 out of 5
8/24/2017
Tyler was very helpful and "right on the spot" during my little emergency where my skid plate malfunctioned on I 5. The dealership was perfectly positioned and most responsive.
BARRY L.
5 out of 5
8/24/2017
Everything went great
Matthew G.
2 out of 5
8/23/2017
It was good service. I just didn't appreciate how instead of helping me find a budget friendly fix, they were trying to talk me into buying a whole other engine to replace the one with the problem.
Dorothy H.
1 out of 5
8/23/2017
After digging out the battery from my trunk, they didn't put things back together. Also, no reminder sticker on my window about when my next service is due.
Kurt D.
5 out of 5
8/23/2017
Very helpful
JACQUELYN H.
4 out of 5
8/23/2017
I didn't have any interactions with Tyler until checkout.
GUNNER N.
5 out of 5
8/23/2017
Brandon was very helpful and accommodating. More importantly he was friendly and personable.
Ruth D.
5 out of 5
8/23/2017
Yes very good service I Lv Toyota vehicles I have owned Toyotas for many years to me they are top line cars and trucks my last truck I owned for 16 years now I have family members buying them also thank you Toyota for being reliable
SHANNON E.
1 out of 5
8/23/2017
I was not called and informed that a part was not in until I came to pick up my car. Also, I specifically gave my number to call and my husband was informed that my car was ready. My husband was not available to contact me so it was frustrating to me.

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