Service Center

Real Reviews From Verified Customers

David P.
5 out of 5
8/23/2017
Brandon was extremely friendly and professional, he frequently gave me updates throughout my time at the dealership and fully explained all repairs needed. I would definitely recommend Brandon to anyone needing service at **** Hannah Toyota and will return only to him for all my repair needs in the future. A really great experience and service all made perfect by Brandon's excellent and honest customer service. Thank-you Brandon!!!
Colleen S.
5 out of 5
8/22/2017
Did a great job
Ray C.
5 out of 5
8/22/2017
I LOVE, LOVE, LOVE my new Tacoma! The entire crew at Dock Hannah Longview deserves a high five. Great job at every turn!
Tiffanie T.
4 out of 5
8/22/2017
Quick, great service! Thanks!
ELIZABETH G.
4 out of 5
8/20/2017
Brandon was great and very apologetic about the wait but they were crazy busy so it was fine.
JAMES D.
4 out of 5
8/20/2017
Always great
Ryan G.
5 out of 5
8/20/2017
You guys did great
Erik G.
5 out of 5
8/20/2017
Great experience.
Hipolito S.
5 out of 5
8/20/2017
Great communication, service and contact. I knew what was going on the whole time! Great job Tyler!
Greg K.
2 out of 5
8/20/2017
My car was not vacuumed or wiped down during its servicing. Not a huge deal, it was always done in the past, and something I looked forward too. Alicen
Shannon C.
5 out of 5
8/20/2017
Tyler has great customer service,in the past he was also the one who assured me. for some time he was gone, and I am glad he is back here. my opinion , he is an asset to **** Hannah Service team.was happy. thank you
Tony C.
1 out of 5
8/20/2017
Recommended things to be fixed that don't need fixed. Did a poor job of washing it. Got oil on the interior of the vehicle.
CAROL D.
5 out of 5
8/19/2017
Great dealership.Extremely busy,and yet works well under pressure.They all deserve massages.....Felt bad for them when they got SO busy.
Ann E.
1 out of 5
8/19/2017
Greeted by "who sent you over here. You are not on the schedule." Replacing 3 lights-2 low beam and a small bulb for parking light cost $167. I would think that if you charge $137 an hour and it's going to take over an hour to complete the task...the customer should be made aware of the labor charge prior to initiating the service. I would have thought at that price my floor mats would have been vacuumed!
Kurt G.
5 out of 5
8/19/2017
Brandon made me feel valued and went beyond to offer me personal, high quality service. He is a quality person and is one reason I will come back to **** Hannah.
Michael P.
5 out of 5
8/19/2017
Keely did an outstanding job. Kept me posted every step of the way. Very satisfied with the work on the sequoia. Thanks again.
Lois B.
4 out of 5
8/19/2017
Good job of identifying some issues outside of routine maintenance and really appreciate the ride to and from
Mae C.
5 out of 5
8/19/2017
He did a excellent job and communicated very well with us thank you
Deanna W.
5 out of 5
8/19/2017
Yes I love Scott long he's my personal go to guy for service.
Lavonne R.
5 out of 5
8/19/2017
Scott is AMAZING to work with! He's informative and makes sure I understand everything that's going on

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