Very poor, to no explanation of total estimate, total charges and dealership's coupon. Final charges, coupon and explanation handled very poorly. Autopoint MPI is very misleading as to how charges are represented making the original work and upswell charges misrepresented.
Everything went fine. Car was finished faster than expected. Good job!
Chad and team were extremely helpful in getting my warning lights figured out and resolved. Making an appointment was easy, and he kept me well informed of the issue and resolution as well as expected time I would be without a vehicle. Thanks so much Chad!
Sabrina was very helpful, informative cordial
Thank you, James, for a great service once again! James remembered some facts about me, welcomed me, made sure I was comfortable, did not try to upsell me, gave me advice for my windshield wipers, and in general provided excellent service.
The service was very good.
I’m very happy with the service I got from you guys and customer service really good so good I gladly recommend too my family and friends thanks
Hollie is great, so helpful
As always great service department and communication. First time working with Brandy and she was excellent in helping navigate if then situations with the electrical problem in my car. I’ve been a customer for 18 years and don’t see that changing anytime.
Sabrina was great. Efficient and knowledgeable.
We’ve worked with Brandy for a couple of years and we are always happy with her professionalism. She always makes the experience pleasant.
Excellent service as usual.
Brandy was great! Very helpful and answered all of my questions. All of the service team members I talked with were friendly and responsive. The loaner car was greatly appreciated! Thanks!
James went above and beyond in his customer service. Answered all my questions, looked into a concern I had with my vehicle and had a great attitude. The best customer service I’ve received from this location.
Holly was amazing & very happy w/everything!
Chad was respectful and did everything possible to
Provide a good experience for me. I had such a good
experience today even in the waiting room. I left feelong like
The Acura people are classy people. :)
Social