I found Ms. Puryear to be very polite and professional.
She gave me specialized treatment. She time to make sure my concerns were met in a very professional and delightful manner. She had a nice professional and Customer Service smile.
She also made sure that I was set for the $10 of service for a Test Drive during my next visit.
Excellent professional efficient staff & service. My only concern centers on your TV broadcasting Fox news & ability to no be subjected to this channel. Does **** Hanna Honda support this agenda?
Recall service work: The ball was dropped TWICE. The first time I brought my car in for recall repair AFTER I was told the parts had arrived. Two hours later I get a call telling me the box was missing two components. I picked up my car and returned a week later after the service department called to tell me the subject parts were in. I made the second trip only to be told the parts had not been received. Ultimately parts were obtained from another dealership. This delay caused me to be late for an arriving PDX passenger. Very frustrating.
Austin was genuinely friendly. He is not distracted by how he is graded. He is one of your best.
Austin is great to work with
Always can help on the help that Rachelle gives to her customers
We have worked with Che before and every time he exceeds what we would hope for. He keeps us informed, is courteous and friendly.
Che Haluapo was a joy to work with. He Answered all my questions and was very informative about what I could expect. Thanks for the awesome job Che!
Austin did an awesome job taking care of me and my concerns with my car. He made sure everything was properly fixed with my car. Had a stress free easy experience. ????
I really loved how Honda helped instal the airbag inflators and change the back piece of my key. Really good job!
Very happy with Leslie’s service.
I truly appreciate the customer service from Vancouver Honda
Austin was nice and and great to work with. The Honda service fees are just way over priced.
The service to my car was great. Leslie did not check me in because she was busy so someone else did. When I picked my car up Leslie was short tempered because she got stuck in morning traffic and apparently a bad morning. Dealing with her first thing in the morning wasn’t pleasant and for future services will request to be helped by someone else.
There was an extra charge compared to the last time I had this service done. Additionally, I saw several things that were called out as needing to be done I was not contracted about and so they were not done.
Les does an excellent job of representing your company. She is professional and really listened to my concerns and ensured that they were addressed. It would be wonderful to have that kind of experience with a service department everytime!
Charisse
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social