Tyler is always so helpful, professional and delightful to work with.
Came in to have a tire repaired sat there for an hour and a half was told they couldn’t fix it and I needed a new set of tires. Left and went to a Reputable tire store down the street got my tire repaired and was told my tires are fine. We won’t be coming back there for service
My experience with Michelle was great but the loaner car I was given, while helpful, was completely dirty and crusty. The trunk had so much yard debris that I didn’t even want to put my groceries in the back. Also no one told me anything about the status of my actual car or details of what was done to it when I picked it up. They just handed me the Keys and said it should be out in the parking lot.
You took care of our car and provided the service we needed. Thx
Quick diagnostic of a sudden problem with my car. Was able to get it repaired, and back to me in under 24 hours with no appointment. Very helpful and thoughtful staff. I always appreciate the time and consideration I get from Cierra.
Tiffany was extremely helpful, considerate , knowledgeable and super kind! She answered all of my questions and was a pleasure to talk to.
Thank you!
Something is rattling around under the hood of my car since I picked it up from an oil change. Did someone leave tools in there? Will be in to have it checked in the morning since I have to drive to Baker City by noon . I’m sure the oil is clean but the new audio won’t cut it. Please do make me wait to be seen as I just invested over an hour today Thanks see you in the AM
Allie was fantastic, best experience I’ve had
Amazing service! So kind and helpful!
Very good job very courteous and I love the rental car
And Che was great.
You ALL are the BEST! Thank you, thank you, thank you!!!!
It took 1 1/2 hours and two phone calls after notification that my car was ready for Honda Dealership to notify Lyft to pick me up.
Shawn was excellent, no issues with him. Whoever did the install on my Honda Crosstour was not careful. There are scratches on the roof of my car near install. They were not there before install, it’s very obvious these scratches are from the install. There is also grease all over the large section of the rack that was installed along with grease on the roof of the car. Unsure what the grease is from but if most definitely should have been cleaned up. I know nobody will see the scratches on top of my car, but I did as I was looking at the install. But even though people won’t see it while walking by, it’s still so very frustrating that a simple roof rack install caused these imperfections to my roof. Very disappointed in this.
Thank you for providing a very high quality customer service agent!
Leslie is very knowledgeable and extremely good at listening to the customer, me! My car was evaluated quickly and in fact there was no problem with the vehicle! Thank you!
Again Shawn was great help dealing with.
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