Dick Hannah Honda Auto Repair Service Center

Rachelle was great and made sure that I was out in time for another appointment. She kept me informed and explained things thoroughly.

Shawn was fantastic. I called him after my car turned off while driving down the road multiple times. He informed me that there were no quick fixes he’d recommend and that I should consider getting a tow truck to a mechanic. I then called the tow company and called Shawn back who said he’s receive the car and text me when it got there as I needed to work at that time. Then he laid out his plan for finding the issue and assessing it. He gave me a realistic time frame and warmed me that he was off the next day but would pass-off all the work to his partner clearly. He was fantastic and his communication was greatly appreciated. If I come back Shawn is always the guy (or type of guy) I want to work with. Please give him my high regards and let him know his work and communication were greatly appreciated. Thank you, David

Tyler was great! Very helpful and nice.

Cierra realized that I had my son with me who is 4 and got me in and out of the dealership within an hour. Really appreciate that she recognized this.

Great customer service! Thanks!

She was amazing and very helpful.

Tyler always takes care of my needs when I bring my vehicles in for service

He went above and beyond for me today. I had an emergency with my car and he and his team did an amazing job

Cierra was friendly, informative and efficient.

It was suggested on check in that a car wash certificate would be provided. I had left before realizing it was not given to me. Not to worry as this did not detract from overall experience.

Great job

Leslie was very pleasant and thorough. A job well done.

The horn started blaring on its own and I gad to come back to get it fixed right awsy

The guy was cold and unfriendly.

Leslie was very helpful!! I will seek her assistance at my next service!!!

Che was very friendly and helpful

Jeff was friendly and helpful

Ray was super friendly and helpful! I also appreciated that service took even less time than I was quoted.

Apparently on previous visits I was not informed about necessary services that were missed. I was shocked because I asked severak times the first two years why there wasn't a recommended mileage I could use for anticipating service-- I was told it will show on the dashboard when and what is needed. And your Lyft service is not as good as the shuttle was.

Cierra was fantastic. I will ask for her in the future.