Dick Hannah Honda Auto Repair Service Center

The parts people should not tell the customer how long a job takes.

Jerry was super friendly and great at explaining the issues with my car.

I appreciated Jerry’s cheerful attitude and no pressure presentation of additional service I need.

Shawn check me in and got the truck in early.

Very nice, and profetional Great customer service!

LOL

I was very unhappy with the way chuck was handling my issues with my car, he spoke to me like a robot. I caught him in a few lies so it made me extremely worrysome and made me feel very uncomfortable to deal with him, because I worried about what else he was being untruthful with me about. he left for a week on a vacation and didn’t even tell me until a lady by the name of Natalie took over, contacted me and I really liked and appreciated Natalie helping me out, she was extremely helpful and honest and I felt more at ease and comfortable with her. Thank you Natalie

Thank you for always helping me with my CRV.

Thorough efficient clear fixed great service thank you!

Great communication and a very personable representative.

I spent 160 dollars to be told my car is fine, just to diagnose it, although it’s still running like **** and I feel on the verge of breaking down every time I drive. So I am off to a local mechanic now. Thanks anyway!

Best service manager ever. Very professional. Unusually nice. Very helpful

They where professional

Jeff was super helpful! Thanks

Cierra answered all of my questions. I was treated with respect and friendliness from everyone I encountered at **** Hannah today.

Overall great customer service and communication

Great service

What s great guy!

Shawn is awesome!

I’m giving my satisfaction of my visit to Honda for a recent express service a no because this was our second time to try to get the car in for an express service. The first time they said it would take three hours to get it done so we declined. This time the service was to take an hour and a half and we’re coming up on two hours before I got with a service manager to get an up date. The service manager had them finish up the service and we were not charged, which I appreciate. Express service need some fixing. Tyler was ver professional and answered all our questions. On a sidenote the gearshift on our CRV fell apart while my wife was out with it which we found out was part of a recall. My wife drove the car straight to Honda and she was help by Chuck Ansted who was a huge help to her and immediately fixed the problem getting her back on the road! Thank you so very much for a great response in attending to very need so quickly!