I didn't expect oil change to take 2.5 hours with an appointment.
Always a great experience at this location and today was more of the same level of service I have grown to expect. Jerry is very knowledgeable, pleasant to work with, and a true professional. He is my go-to guy!
Very professional and explained things so I could understand the situation.
It’s always a pleasure working with Michele
Michelle always provides excellent service.
Allie is wonderful. She represents Honda very well. She is helpful and has such a positive attitude. I was very impressed that although I told her I did not need a ride, when she saw me walking in the cold morning temperate she once again offered me a ride with one of the drivers and even suggested that I could take a loaner car. She seems to always think about the needs of the customer. Thank you Allie.
Michele was great to work with, and provided excellent service
Michele is really great to work with. She was very helpful, kind and well informed. The whole process felt so streamlined, it was flawless really. When she was done checking us in, the person with the loaner car key was standing right next to her ready to go, not a second wasted. Her time estimate for completing the work was accurate and we were on our way quickly. We have worked with Michele in the past and we will definitely be asking to work with her again in the future.
Great team work for getting vehicle done in a timely manor.
I specifically asked the lady helping me (Tiffany) to let me know if my transmission fluid needed replacing but not to replace it. She told me she would write a note to Service that told them to text me if it needed replacing and not to go ahead and replace it. After coming back to pick up my car from what I thought was an engine oil change and check-up, I’m slapped with a bill for $250 because the transmission oil had been replaced without my consent.
Michele is very good at what she dos.
I had my car at Honda a few weeks back for a recall. I was told $60 to have my lights buffed out,I was surprised today when total cost was $80. They did a great job,but all employees should know the cost
Great customer service from Shaun
Jerry was really helpful and got my car finished sooner than expected
Leslie was very very helpful. The service was really good. Thank you. I’m a very happy customer
Dropped off before work. Got a rental car. Was updated of the progress. Car was completed when I finished work. Most importantly, there was no disruption in my scheduled day
Michelle couldn’t have been anymore helpful. She was incredibly thorough, friendly and has a beautiful smile! Yes, I’ll be back!
Chuck is thorough and explains each step so that I never feeel blindsided. I always ask for him when I sign up for service. Thanks, Julia K
All was great! Thank you!
Social