Tyler did a great job explaining the work to be done and then following up later
Austin was fabulous! We appreciate all his help!
I want to specialty thanks to Michelle for getting all my concerns and Questions taken care of in a professional matter...tganks again
Jerry was very friendly and courteous, made sure my concerns were addressed. Thank you!
Always friendly, always helpful. Thank you, Austin.
Elisha A
Nothing to comment at this point
Given inaccurate information when setting appointment. Was not called ahead of time to let me know Acura key could not be made at Honda. Was not discussed when I dropped car off. I was told we could communicate via text. I texted witu follow up questions and received no response. I asked Faron to call Acura and order a key (was supposed to be ordered on Friday before Tuesday appt but never was. No solutions were offered except a “sorry”. Terrible service and no accountability when clearly I was told this could be done or appt never would have been set up. I also believe this is entirely inaccurate
Austin was great. Having an intermittent beeping problem with the car it was difficult to have the problem identified at first when serviced by other Honda service members. Austin took the time to listen to our concerns and from that identified the problem. Austin not only ordered the parts and fixed the car quickly but in doing so saved our holiday weekend road trip. Something we would not have been able to do with an annoying beeping noise.
Jeff was excellent! He explained services, pricing & the time the services would take. He answered any questions I had. I felt Jeff had my best interest in mind by checking that the shuttle service had me on their schedule, in addition to giving me the loyalty discount.
Jeff was very friendly & easy to work with. My husband & I will be sure to ask for Jeff any time we bring our Hondas in for service.
Austin went over my expectations.He made recommendations that were very helpful and answered all the questions I had.I was very satisfied with the service.Thank you.
Top notch service as always! 10 out of 10!
Jeffrey did an amazing job and was courteous and very helpful!
Same day service was great! Check in/out was good since I was crunched for time.
Thank ypu for your great service!!
Great job! Thanks to Nick too
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