Allie was very helpful and friendly. I feel like this was the first time I didn’t have to wait long to get service done.
We were very pleased with his service.
Austin was great. My service was comped as I waited earlier that day for 5 hours only to find out the part did not arrive from fedex and no repairs were started. Austin called me later and the repair was done promptly and I am grateful.
I was sold a car with a four-inch scratch on it. When I called Alec (my sales specialist) to tell him this information, he stated that he already knew about it. My question is, why was this not disclosed to me??? Alec stated they will fix the scratch free of charge. However, I hate to question whether this would have happened if I did not go alone and brought a male friend instead???
The wait time was too long and the attendant's tone was not very friendly.
Very friendly and helpful. Answered all my questions.
Darin did a great job. He was personable and knowledgeable, but most importantly, he was not pushy. He gave me all options available to me, which was nice; I didn't feel as though I had to go with anything I wasn't able to afford.
I spent 70 dollars for an oil change and didn't even get my car washed or vacuumed
Alley has also been a great help
Asked several times to make sure oil mess on new engine be cleaned up after repairs. She acknowledged that it would. When I picked up the car I again asked her a couple of times if cleaned up and she said yes. There is oil all over the front, side and back of engine, can’t tell if oil leak has been repaired. Also said that all 4 windows were rolled down about one inch.
On invoice it said that customer held the unlock button too long and rolled all windows and sunroof opened. This is totally untrue! When we purchased the car, the salesman programmed it for us as keyless entry and we both have never used the key fob. Notice that I said all FOUR windows were rolled down about one inch. No mention of sunroof.
Very nice and professional
Jeff was great. He worked hard to see that the work was done right and in a timely manner. As someone who works long hours, I appreciated having everything done in one visit and not having to make followup appointments. Thanks, Jeff!
Chuck is great and has a good sense of humor!
Jeff was very communicative and available during my car’s service.
I was sorry that I didn’t get a coupon
But, Tyler offered the July 4th coupon ; that was awason.
I couldn’t find better myself
Thznks
Cierra is very friendly and helpful. She always answers all my questions.
Thank you for the attentive service.
Jeff was awesome. Great service and communication.
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