Great job Jeffrey, you never let me down!!!
Cierra was great & very professional.
Great job and amazing service. Very helpful
She went above and beyond
Prompt service. Friendly staff. Timely work and communication
Love the customer service
I had called in advance to ask the expected wait time and I was told 45 minutes to 1 hour.
When I arrived, I was told the wait time would be 2 1/2 hours.
Your website raves about the comfortable longe with snacks, water, popcorn, etc., but the only option was coffee, which I don’t drink.
Not a game changer, but definitely not as it is described on your site.
Noah and the collision team front & back were awesome & the repairs looked like new thank you very much will recommend any time
Cierra was considerate and professional. Great addition to your staff.
Love using Lyft instead of a van service
Great communication 10/10 great work done with my car!!!
Your communication with the customer is excellent but it seems like your communication with each other could use improvement. We received several redundant calls as one staff member didn’t know someone else had done the same thing.
Otherwise, very good service.
Great service. My car was finished 45 minutes early
Very helpful and able to answer all my questions.
Customer service was great as usual. My only complaint was that a simple A12 service with a brake fluid change took 3 hours. I otherwise was satisfied with the service received.
I felt a little jerked around with the pricing of the service. And when I made the appointment no one mentioned it would be over two hours. And the tv is the waiting room was overly loud. And the quieter work area has been yarn over by employee computers since my last visit. I think when making appointments giving customers all the available info (time and pricing) would be a good idea. Leslie was just fine though.
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