Although my phone issue was not completely resolved, I believe hard work, compassion, and interest in my issue was evident.
Very nice service by Austin
Friendly and professional...thank you!
We were very impressed with Jerry. He was very friendly
And very helpful. He treated us like family.
My Honda team is fantastic!!! I love **** Hanna Honda and will keep buying and serviceing all my Honda’s there! ????????
Che has always been extremely helpful and professional.
Chuck is great to work with!
Excellent service and great patience answering my my questions.
Hi every time I bring one of my vehicles in for service I’m always treated with always treated with respect. I always feet like part of the family. We laugh and talk a lot. Alley was great to work with. Thanks for always keeping the place clean. ???? % satisfied .
Michele was very courteous and professional. She has a very warm and friendly smile. We brought coupons and she used the one that would work best for us. When the job was done, she made sure we could access our car.
Service was fine, thanks for checking my tire and removing a nail, and repairing it. I do miss getting my car washed and inside cleaning though.
Very quick service. Friendly and thorough.
Very sweet and professional!
Excellent service. Thank you.
Tires were not rotated and it was 7,000 miles since last rotation. Did not notice until I read the service report when I got home.
Austin was polite, friendly, and informative. A nice young man.
Jerry is great. Honda service is not. The Explorer was advertised as being inspected and a lot of new parts installed. Little by little we are finding out otherwise. The advertisement stated it had new brakes on the rear. After further inspection it was found that the rear pads were replaced but the rotors were not machined or replaced. It was evident that there was metal to metal contact from the previous brake pads and as a result left groves in the rotors. I am wondering what else was marked off on the list as being serviced but was not actually completed or completed correctly. Thank you for fixing this latest issue. We will see what else comes up.
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