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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1594 reviews 60%
4 star 576 reviews 22%
3 star 127 reviews 5%
2 star 157 reviews 6%
1 star 203 reviews 8%
Review Us
Steven L.
5 out of 5
1/20/2018
Travis did a great job. Would you expect anything less?
Ashley T.
5 out of 5
1/20/2018
Very satisfied with them calling me to talk about the truck and going over it with me. Getting it done ahead of schedule was a blessing
Janice A.
5 out of 5
1/19/2018
Friendly and fast service.
Karla V.
5 out of 5
1/19/2018
Travis was a professional and the service was quick. Thanks
Jill J.
1 out of 5
1/19/2018
I came in to get an oil change and while I was waiting I noticed that my headlights were turned on and stayed on through the entire service. They were also left on while my car sat in the parking lot and when I got in to leave. My seat position and steering wheel had both been moved. My dash settings were changed and so were my mirrors on both sides. I've never had so much to fix after an oil change. It's a drive to Liberty, Thoroughbred Ford is much closer for me and I may have to go there for future service.
Jared L.
4 out of 5
1/19/2018
Chase was awesome. Took care of us quickly and got our tire repaired. Didn’t try to get us in new tires we didn’t end up needing.
Cory T.
5 out of 5
1/19/2018
Travis took good care of my truck and made sure I didn’t have to wait at all. Nice job quick lane team!
Linda L.
5 out of 5
1/18/2018
service was fast and staff were helpful in letting me know what needs done in the next few months.
Judith S.
4 out of 5
1/18/2018
Valorie was knowledgeable, helpful and courteous. As I observed customers, service coordinators, and mechanics interact with each other during my 2 hour wait, it is obvious your establishment values teamwork, knowledge, and courtesy.
Gerald H.
5 out of 5
1/18/2018
Done on time as requested. Very good service.
Emmanuel O.
5 out of 5
1/18/2018
Keep up the great job.
Eric S.
4 out of 5
1/18/2018
The car was done as promised.
Karen B.
5 out of 5
1/17/2018
I will continue doing business with you guys
David H.
5 out of 5
1/17/2018
very professional as usual.
Karl R.
3 out of 5
1/16/2018
Thank you Valerie for making last minute spot for my battery replacement!
Josh G.
1 out of 5
1/15/2018
Installing the visor did not fix any of the visor lights. I could have installed the visor and not fixed the lights for free. Instead it cost me $60 for the same.
Jeremy H.
5 out of 5
1/15/2018
Great job!
Tomas .
5 out of 5
1/15/2018
Thanks to the team, they gave me a vehicle to drive while mine was in the shop. They made sure the repairs were done right.
Jennifer A.
5 out of 5
1/15/2018
Travis was great. You all priced match the tires I selected. Prompt and courteous service. Thanks
Kim B.
3 out of 5
1/14/2018
Only dissatisifier was the inability to use reward points on service items.

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