I was in a big hurry and they helped me out by letting me pay by phone and checking out quickly once I arrived.
I was very satisfied with the service provided by Tyler. I will say however that I called this afternoon about 2 o’clock to inquire about the car and spoke with another representative. He was not very helpful in letting me know when the car might be looked at. He suggested that since we had just brought it in this morning but they’re already making appointments into next week and in fact it may not be looked at for several days. That was completely contrary to what Tyler had told us that morning. We subsequently checked back with Tyler and he said no the car was in being looked at and in fact let us know within about an hour that the car was ready to be picked up
My issues have been voiced over and over again. Waste of your sending me a survey.
She took care of everything quickly and professionally.
Having an appointment is the way to go, was there only one hour. Staff was thorough and professional.
I appreciate everything job done well
I am very pleased with the job that Gary Krosley did the way they handled the whole situation The way they treated me took your my car and assured me that my car would be taken care of and fixed to the standards at Ford headset out when they first sold or vehicles. I would like to think Gary Krosley in the Ford Motor Company for taking care in honoring the recalls assuring me that they would make my car safe for me and my family to Riordan and enjoy the luxury of them in a ford motor products
Service was done very quickly
Great job and excellent service
Went in for transmission problem and left with a fuel problem that no one could explain. Didn't appreciate the attitude and the rudeness from all of gary crossley. You lost all my business
Brought my truck in for a oil change everything was done in a quick and timely manner thanks Ivy and crew
First, Mark Malloy has done an excellent job keeping me updated with the progress of the work I had done. My vehicle has been there for 3 1/2 weeks. I am aware it had seriuos repairs, but while there my antenna was taken off accidentally, which added to the length of time it was there. When I picked up the vehicle the main issue that I brought it in for was still occuring after purchasing a new battery that was supposed to fix the surging. I had to return the vehicle 10 minutes after I picked it up.
completed promptly and service team were professional and knowledgeable.
Excelent customer service
Always good service. They have my best interests in mind. They always keep me informed on the maintenance required to keep my vehicles performing properly
Thank you for taking care of the recall work that needed done!
Awesome sevice and communication. Thanks!
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