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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1594 reviews 60%
4 star 576 reviews 22%
3 star 127 reviews 5%
2 star 157 reviews 6%
1 star 203 reviews 8%
Review Us
Margarette S.
5 out of 5
8/19/2017
Kyle is a great at his job and a nice man
Sandra C.
5 out of 5
8/19/2017
Good job
Denne R.
4 out of 5
8/18/2017
Kyle and his staff are great at customer service. They treat me both professionally and like a friend. As long as Kyle is in Quick Lane, I will continue to take my business there because I have complete trust in his dedication and honesty.
Thomas M.
5 out of 5
8/18/2017
Thank you
Joseph O.
1 out of 5
8/18/2017
You guys had my truck for over a month, due to truck operating worse than when I brought it in. I brought it in for a coolant leak, and am receiving it with a worse coolant leak. So it's still not fixed!
Diane S.
5 out of 5
8/18/2017
Great customer service
Dennis B.
5 out of 5
8/18/2017
Your team went the extra mile to help me. Thanks
Leslie L.
4 out of 5
8/18/2017
Great communication. Called to inform me about a current recall that I was unaware of.
Harlene H.
5 out of 5
8/18/2017
Always nice and prompt
Avis M.
5 out of 5
8/18/2017
Received all the help I needed, will come back for service on both my vehicles!
Layne P.
5 out of 5
8/17/2017
Always appreciate the care that your service techs provide.
Raymond K.
3 out of 5
8/17/2017
In and out in 45 minutes!
Charles T.
5 out of 5
8/17/2017
Great job by Dave!! Thanks
Leslie O.
5 out of 5
8/17/2017
Valorie answered all of my questions and was very sweet.
William S.
5 out of 5
8/17/2017
Thank you
Karen H.
4 out of 5
8/17/2017
Everything was excellent as I have come to expect.
Richard S.
1 out of 5
8/16/2017
I scheduled an appointment about a week ago for 7am. I was told it would take about an hour. I arrived at 6:55 as did 7 or 8 others. When the door was unlocked there was mad rush to get checked in. They didn't take the time to ask who was first. At 7:45 I noticed that my truck was still in the lot. I asked how much longer it was going to be. The service writer went to the shop and returned with the news that I was entered as not having an appointment. I scheduled my appointment at 7am so I could be at work for a 9am appointment. Needless to say that I missed the 9am appointment.
Dana D.
5 out of 5
8/16/2017
Very friendly and helpful
Thomas U.
5 out of 5
8/16/2017
Excellent assistance and handling of my service needs.
John W.
1 out of 5
8/15/2017
I think 3hrs 40 min from arrival until finished for a simple oil/filter / tire rotation for a retired Ford worker is a little too long of a wait.

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