I had no appointment...it was on a Saturday...and the dealership had my vehicle repaired in two and a half hours! And that’s with them needing to order a part! What a relief!
I was called by Kyle about a nail n my tire and my air filter was close to needing changes. It was 19.99 for my filter and I was charged 31.00 for labor to change it. The air filter has 2 snap clips that hold the cover on. This was a five minute job and charged 1.5 time of filter to change it. Unacceptable!
Travis always does a great job making sure my needs are met and brings to my attention anything regarding my vehicle that he feels is important, tire wear, burned out lights, etc. He's a great guy to have working on my behalf.
I actually said to myself, That Kyle is very polite
Cansandra, was very professional and knew what she was doing great job !!!
When I picked up my truck the power mirrors were not working. They were working when I took the truck in.
Called in the morning asking if there were any specials on oil changes. Told me yes and that I could get today. Tyler had the oil changed and tires rotated. Great service and friendly service!
Very good service, very pleased
All around great Visit. Extremely courteous staff. Who doesn't like being treated like royalty? Thank you!
I called after my wife had the works dine on her car because the battery had alot of corrosion on it. I figured they would clean it. They told me that they usually don't clean them. They charge for that. So I looked at it myself and found that the positive post was loose and leaking battery acid. Now she is back in getting it replaced under warranty. This should have been taken care of when she had the oil changed last Friday.
Smooth as silk. Quick service....THANKS
Had a appointment for 8:00 for a front brake job and didn't get in till 9:30. Was there till 11:30.
Kyle Cloninger is always willing to go out of his way to answer all our concerns and help out to make us the customers get the educated information and always provide an outstanding customer service. We always notice that he is very good with his fellow team members. He always update us as the process goes along. He always provide good advice that always save us extra money in the process. We appreciate him and his continued great customer service. Thank you.
Bong and Marissa Vitug
Great timely service, thank you
He was very k kwledgeable and more than willing to answer all my questions. I hope that he handles all my transactions going forward.
I thought I was overcharged by about $10 but other then that I was happy.
It's always a great experience at quick lane. And Kyle is always helpful
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