No communication from service advisor. Phone calls never returned.
I am coming back for sure, I live in Chula Vista. I will make my trip all to Rancho Jeep for good service.
Allen Bendix also helped me with other questions I had about my new car.
Marcos and Troy are simply the best!
Zack was wonderful and he was in complete contact with us. We are from out of town. So when we had this issue it was so nice to know he was so willing to help and so knowledgeable.
Good timely service and reaching out to advise. Thanks much!! Very appreciated!
Hands down, best service at a dealership.
It was difficult to communicate with the service department regarding status of the vehicle maintenance. There's got to be a better way to leave a message.
Great waiting room! Nice service writer!
You might want to train people using the PA system to disconnect and not drop the handset. Annoying loud crash.
I asked about replacing a shredded wiper blade and was
Charged 80.00 for a complete new wiper set. Didn’t realize until I got
Home and reviewed my work order. It was an unplanned visit due to a dead battery And I had my dog with me. I was a bit scatter brained. All I needed was an insert for the wiper blade....
Zach is a miracle worker. This is the only dealer i have liked.
Oil change was non-eventful. I was encouraged to get new tires rather than spend money rebalancing the existing tires - due to their low remaining miles, (10K or so) - makes sense. Nice to have someone not just looking for more service items to bill.
Yes Allen was very helpful very satisfied with the service. Thank you
William provided excellent service. Very professional and understanding with my car needs.
They habitually forget to reset the computer after service. It seems that I always have to remember to check the required service notification before I leave the dealer after service, I forgot to do that again this last time and got a block away, checked it and again I had to return to the dealer, stand waiting in an incredibly long line before getting it fixed.
Zach was nice and very professional. Thank you!
Love the new shuttle service via uber and lift.
Allen was awesome! He kept me informed through the whole process and even had my van washed. Thanks Allen
Bill was Very nice and promptly responded to my calls
Was not notified in a timely manner regarding the status of my repairs or when my car was ready for pick up.
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