My car was in for service, engine light on, and it was there that day, and the next day. Marty called too late in the day to provide me with courtesy car puck up. Promised me a 7:30 pick up the next morning. I was pleased as I had things to do. My driver arrived approximately 8:30 that morning. I had a conversation with Marty that was nit very satisfying. He tried to get out of what he had promised me the night before. I believe un honesty and felt he had acted in poor faith, making a promise that could not have been possible. I also believe this all could have been avoided if they had the driver puck me up the day previously. All they needed to do that day was yes drive it that morning. So it am assuming the vehicle sat all that day.
Tiana,Was great to work with. She represents the Agency well.She understands the term Customer Service. MERRILL
Mr. Pletsch was both personable and professional in dealing with me and my auto problems. I would rate him as a 10 out of 10 as a service manager.
Whatever you are paying him is probably not enough! Give him a raise.
Thank you,
Ed Moore - Montana
Thank you for your professionalism and courtesy.
I was very satisfied with the service and the staff. Thank you.
Heinz is great. That's why we deal with you.
Carlos was great, he was quick and very helpful with assisting us with any questions that we had. He explained everything in detailed and asked us before he began any work.
I'm satisfied with the job
But it wasn't finish because they didn't have the machine that fix tires for a Nissan Maxima and the dent to the back was not taking care it's not Marty Padilla's foul
Because the man manager only say to him to do a 4 wheel alignment
But anyway I have done many purchase with Fisher Chevrolet its just to Bad because all the year's That I bought car's here I never heard that I should have in right thing if something was wrong with the car
Little disappointed but I will just never buy
Here Will go to Nissan.. Thank you
BLANCA F
Tiana provided excellent customer service went out of her way to take care of us. Thank you Tiana you're AWESOME!
Heinz is the man! Took me in upon walk-in and kept me posted on the status of my truck throughout. Great customer service on his part!
I had questions regarding the repair, I would have like to speak with the mechanic. My check engine light is on and the is a noise in the rear suspension, not sure if they test drove my car or not.
Tiana is always so polite and very friendly when I stop by for an oil change! She has such a welcoming personality!
Very good service. Excellent Customer Service. Fast Service
Honest service.. took all day, but was a walk in..
We had to bring the car back for a new key fob relearn and they said they would detail the whole car, well it only got washed outside and didnt clean the inside other than that everything went well
Social