She was very understanding to my situation and she got my car to me before the day she said the day I dropped it off thank you.
The people I spoke with in service were all very nice & professional. The new installed transmission seems to work well.
My complaint is that after a 5 week wait to retrieve car... I arrive only to drive away with the CHECK ENGINE Light On!
So I am now back in Las Vegas area and will need to take car to another Kia dealer to see what's up as should have been resolved at Valley Hi.
Anyway... Thank you for all you did do.
All the best, Peter
Thanks for the excellent customer service!
She was polite, thorough, punctual, as well as professional. She answered all of my questions to the best of her ability. Thanks for the simple experience.
I am extremely happy with every aspect of my service, thank you
The staff at Valley High Kia are always professional, helpful, and friendly. Thank you!!!
Andy Wilson always take very good care of me and my Vehicle.
Greatest dealer customer services Professional crew
Brenda is always so nice & friendly.
So very disappointed with the service department. Never updated and had to go to the dealer since I could not get any answers by phone. Makes me not want to ever purchase another Kia since the service department was so bad. So sad and disappointing
Thank you for completing the service. I actually got my car back a day earlier than expected.
Great customer service and very helpful
Hi Brenda thank you for everything you told us the car will be ready within 2 hours or less you were very professional thank you for your kindness and everyone else be safe be careful and please wash your hands Brenda thank you again and everybody else have a good day
I asked to get my old oil filter back and. To get a oil sample but when I came to pick up the vehicle I was told that mechanic had thrown my old oil filter away,and I was handed a used 8oz water bottle with old oil and traises of water still in the bottle (used water bottles are not the proper item for taking oil samples)(the state law is if a customer request to get the old part that was replaced back when the repairs or services are complete) The other issue the a/c was repaired very will,the cruise control seems to be working very well, tha center console works like it did before.I do have one major concern and that is that my vehicle placed out side for a week exposed to the elements of the wind ,the sand,and other elements with out proper protection.I am very concern about what may have damaged the inside of the engine being exposed to the elements for so long?
Did not follow through with your word, twice in one day. Not Stacy, others who represent your business. No need to call.
Satisfied and service was fast and so far so good ...hopefully no more problems thanks
Brenda did a great job. Very efficient and friendly.
Fast, friendly and competent service.
Brenda is always very helpful, and knowledgeable about services provided for every vehicle.
Love the service team at Valley hi Kia. They are always fast and courteous. Thank again Andy.
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