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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5045 reviews 72%
4 star 1349 reviews 19%
3 star 106 reviews 2%
2 star 243 reviews 3%
1 star 232 reviews 3%
Review Us
Linda C.
5 out of 5
12/23/2017
David is a very kind and courteous young man and very personable.
Lorraine A.
5 out of 5
12/23/2017
Love that I can text back and forth that's a great addition to Kia service
William T.
5 out of 5
12/22/2017
William was very courteous and efficient. I very much appreciated that thanks to him I was in and out in a very short period of time.
Carol H.
5 out of 5
12/22/2017
Excellent service.
Mario C.
5 out of 5
12/22/2017
Good
Bruce A.
5 out of 5
12/22/2017
We appreciate the fast service you provided. When I informed you of the recall issue, you took care of it and helped us promptly. Thanks so much and have a merry Christmas and happy New Year????????????
Lourdes O.
5 out of 5
12/22/2017
Service was amazing, very polite and respectful
Kim A.
1 out of 5
12/21/2017
My car was at your service dept for a week waiting for parts. We called a few times and were placed on hold for approx 10 minutes each time. Very frustrating
Wayne B.
4 out of 5
12/21/2017
My car was done with in the time that was given me. Thank you William!!
Patricia R.
4 out of 5
12/21/2017
Faster than first predicted
Judith Z.
4 out of 5
12/21/2017
Very pleased with the service. Glad they had a shuttle to take me home until car was ready. The shuttle driver was an excellent driver and very professional
Janet A.
5 out of 5
12/21/2017
I had a very good experience and the service was fast for my car
Dana G.
5 out of 5
12/21/2017
Great service, got car back much faster than expected!
Ian N.
4 out of 5
12/21/2017
Stacey was extremely helpful. I was in a real bind and needed my Optima serviced and she really helped me out. I am in the Air Force and had my vehicle in a storage facility for the past year. I am taking a cross country trip and my vehicle needed servicing before I could get on my way. She is a real asset to your company.
Jose D.
5 out of 5
12/21/2017
I completely satisfied with your service thank you
Samuel T.
5 out of 5
12/21/2017
William was great! Very attentive and great service.
NORMA M.
5 out of 5
12/21/2017
Thank you
FERNANDO D.
5 out of 5
12/20/2017
Great service and he is a wonderful thanks
Larry R.
4 out of 5
12/20/2017
Service rep was great The service not so good have to bring it back
ALVARO L.
5 out of 5
12/20/2017
Supper satisfied excellent service

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